RAN Support Engineer

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

About this opportunity!
We are now looking for a Ericson RAN Support Engineer that will be responsible
for Network Operations and Assurance activities including 3rd Level Support
engagement and CSR handling. This person shall ensure that the services
provided to customers are continuously available and performing to Service
Level Agreement (SLA) performance levels!

What you will do

* Act as SME for activities demanding a higher level of technical expertise in the RAN domain.
* Responsible for Network Assurance activities (Incident management, Problem Management, and Preventive Maintenance)
* Escalation and engagement with Global Engineering in emergency cases and root cause analysis CSRs.
* Routine maintenance, audits, and health checks
* Product life cycle tracking.
* Network Integration, acceptance and upgrade activities for Ericsson BSCs and RNCs
* Provide technical support to 1st level operations and field teams.
* Provide regular updates & status reports to the customer.
* Analyze fault and performance trends, initiating action streams to reduce any potential risks
* Availability to work in shift basis

You will bring

* Minimum bachelor 's degree in computer science or Engineering (IT, Telecom).
* Ericsson 2G, 3G, and 4G Portfolio knowledge is a must.
* DUG, DUW, and Baseband cabinets HW knowledge
* IP, SDH networking knowledge
* NMS knowledge (ENM & OSS)
* NMS supporting tools knowledge (MOSHELL, CNA, Winfiol, SHM, SMO)
* MS Word, Excel, power point, outlook
* UNIX knowledge
* scripting languages (VB, Python)
* Minimum ‎3 years of experience in similar role
* Good communication and interpersonal skills and ability to learn new products
* Good English skill, both writing and speaking.
* Creative thinking and generate innovative ideas during work.

Why join Ericsson?

At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process
looks like.


Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo
Req ID: ‎697948

ملخص الوظيفة

  • المُعلن : Ericsson
  • تاريخ الإعلان : 23/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

القاهرة
02/02/2023

**About this opportunity** We are now looking for Ericsson 2nd Level Operations RAN Support Engineer who will be responsible for Network Operations and Assurance activities including 3rd Level Support engagement and CSR handling. You shall ensure that the services provided to customers are continuo…

السعودية
24/12/2022

**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive…

القاهرة
09/11/2022

## **Skills** Core competencies, knowledge and experience: The Engineer under guidance and support from other team members shall be familiar with functioning of all the Radio planning tools and databases as well as the guidelines and processes used within the department. Must have technical / pr…

القاهرة
30/05/2022

## **Skills and Experience** 1 - 3 years experience

القاهرة
24/08/2022

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: * Passion for consumers and customers * Care for people and planet * Enjoyment of life * Courage to dream and pioneer *…

القاهرة
14/04/2023

## **Role Purpose:** To be an expert in radio optimization in 2G/3G/4G(/5G). To undertake monitoring, troubleshooting & optimization daily activities on a predefined area to ensure best customer experience, aside from handling global audits and studies across the whole region in cooperation with o…

القاهرة
17/01/2023

## **Role Purpose:** To be an expert in radio optimization in 2G/3G/4G/5G. To undertake monitoring, troubleshooting & optimization daily activities on a predefined area to ensure best customer experience, aside from handling global audits and studies across the whole region in cooperation with oth…

القاهرة
15/06/2022

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world thro…

القاهرة
16/06/2022

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innova…

القاهرة
21/05/2022

1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in order to meet performance objectives. 4…

Language: English