Program Manager, Fulfillment by Amazon

• Completed Bachelor’s Degree (Business, Engineering, Operations, Supply Chain, Transportation Logistics, etc.) from an accredited university or ‎3+ years’ experience. MBA is a plus.


• Ability to organize and manage multiple tasks simultaneously · Ability to work in an ambiguous environment


• Ability to handle changing priorities and use good judgment when working in stressful situations


• Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment


• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
  Job summary
  Are you an experienced professional with a strong work ethic? If yes, this
  opportunity will appeal to you. At Amazon, we're working to be the most
  customer-centric company on earth. To get there, we need exceptionally
  talented, bright, and driven people. Amazon.eg is seeking a creative, goal-
  oriented and highly entrepreneurial person to join our exciting and fast-paced
  3P EG team. Our team is growing and if you are passionate about improving our
  selection, price, and convenience through key partnerships, this role may be a
  great match.
  We are looking for FBA investigation specialist, an action-oriented individual
  that can work with a large business team (‎30+ people) to provide data insights
  and improve work processes for our team—including but not limited to supply
  chain planning and inventory management support for our selling partners. This
  role requires working with operations teams in executing project plans,
  improving processes, coordinating and driving day-to-day execution, and
  communicating to management on status, risks and process changes. Cross-team
  coordination, project management and executive presentation skills are
  essential.

Key job responsibilities
The candidate is expected to fill in the role to handle programs across EG in
FBA Ops to strategically improve the service, productivity and quality. This
shall be done by targeting faster resolution of Supply chain inventory defects
through process optimization and automation.

Strong ability to quickly understand and assess results and the business
impact of trends to make the best decisions based on available data.
Define metrics to measure operations performance and drive continuous
improvement by identifying ways to streamline processes and reduce non-value
added work.
Pull and report data from numerous databases (using Excel, Access, SQL and/or
other data management systems) and to perform ad hoc reporting and analysis as
needed is a plus – this ability will be developed over time for a candidate
who is fundamentally strong analytically.
Systematically escalate problems or variance in the information and data to
the relevant owners and teams and follow through on the resolutions to ensure
that they are delivered.
Communicate with external customers (Carriers, Sellers) and internal customers
(Retail, Fulfillment Centers, Regional PMs)
Maintain/update internal documentation for internal training and reference.

The candidate is preferred to have advanced knowledge in SQL/querying language
in order to have seamless execution of these programs/projects.

Strong data mining, data analysis and problem solving skills Intermediate to
expertise with MS.