Catalog Assistant

Bachelor’s degree in any discipline
‎1 – ‎2 years of experience in data-driven business operations processes – BPOs,
Operations processes where associates are required to handle large volume of
data as part of their daily tasks and take decisions based on analysis of such
data
Fluent written and oral communication [Arabic+English]
Strong business communication skills – ability to communicate with
internal/external stakeholders clearly and concisely
Maintain relentlessly high quality standards and pay extreme attention to
detail
Demonstrate multi-tasking and problem solving skills while meeting deadlines.
MS Excel proficiency – ability to mine voluminous data for specific detail
according to instructions provided
Strong analytical skills – Ability to do high school level arithmetic
Familiarity with navigating the internet – research techniques on the internet
and finding required information quickly
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and
identify constraints to recommend a solution – on this, we will test the
candidate’s ability to think logically through a given issue, structure their
thoughts, identify the problem correctly and then recommend appropriate
solutions
Ability to deal with ambiguity – use discretion and judgment to take decisions
on critical business tasks based on available information

Job summary
Amazon operates in a virtual, global eCommerce environment without boundaries,
and operates a diverse set of businesses including Retail, third party
marketplaces, eCommerce platforms, web services for developers.

The RBS group is an integral part of Amazon online product lifecycle and
buying operations. The team is designed to ensure Amazon remains competitive
in the online retail space with the best price, wide selection and good
product information. The team’s primary role is to create and enhance retail
selection on the worldwide Amazon online catalog. The tasks handled by this
group have a direct impact on customer buying decisions and online user
experience.

The Catalog Assistant is an entry-level role in the RBS organization. In this
role, the individual works on one or more critical tasks for a particular
retail product category. This role requires good amount of problem solving
skills, logical reasoning and thinking out of the box. The tasks include (but
are not limited to) fixing content for the product catalogs on the Amazon Web
Site, interacting/coordinating with vendors/manufacturers, identifying and
correcting errors/complaints, maintaining records of work received and work
performed. The individual is expected to perform these tasks by using fair
judgment in understanding instructions provided by the Process Lead/Manager.

Key job responsibilities
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and
identify constraints to recommend a solution – on this, we will test the
candidate’s ability to think logically through a given issue, structure their
thoughts, identify the problem correctly and then recommend appropriate
solutions. Ability to deal with ambiguity – use discretion and judgment to
take decisions on critical business tasks based on available information.

Bi lingual [English & Arabic]
Knowledge of editing systems and programs including Final Cut, Avid and/or
Adobe Premiere
Exposure to working in a process oriented environment a big plus Knowledge of
excel functionalities such as vlookup, pivot tables etc a plus.