Marketing Research Executive- Valeo Service - ( 22000844 )
Mission
We are looking for a smart graduate who is inquisitive in nature, possesses
strong analytical skills and excellent attention to detail to join our dynamic
Strategic Marketing team.
You will be in charge of Marketing Research, based at Valeo in Cairo at our
Smart Service Center, and member of our Global HeadQuarters. You will highly
contribute to inspire good business decisions, by injecting the right
information at the right time. Your mission is to be the Trusted Advisor for
key players within the organisation: top management, strategic and product
marketing teams, and sales teams.
Your core responsibility will be to represent the voice of the customer (B2B
and B2C) within the business. To deliver insights, market context and
understanding to both our internal and external stakeholders, to help them
better understand how customers think, feel and behave.
We act as the experts on market and customer expectations to make sure our
colleagues around the business can tailor their strategies to consumer needs,
which in turn keep Valeo Service relevant, meaningful and successfu
Responsibilities
I. You are a part of the Global Strategic Marketing Team, you:
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Report to the Global Brand & Customer Experience Manager, with a worldwide
scope of intervention
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Hold a position where you need to support internal customers in their day-to-
day work with a business-oriented mindset, at different levels of the
organization (headquarters, regions, divisions) for different functions
(marketing, sales)
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Stand by Marketing teams, with a significant contribution for the launch of
products and services
II. You are a Market Research referential within Valeo Service, you:
> Lead the Customer Experience program (NPS)
Listening to our customer feedback is key and feeds our organisation actions.
You will be the main interface with our external partners, and will be the
counterpart of local Customer Experience Teams in the countries: project
deployment and action plan follow up, community animation
> Develop an understanding of customer attitudes and behaviour (spare parts
distributors, workshops, drivers, fleets)
With the management of external research agencies, you will participate in
delivering insightful recommendations that our internal customers can trust
and act on. The types of ad hoc research we are conducting are: Usage &
Attitude surveys, naming, customer satisfaction, pricing, trade-off surveys,
etc.
> Ensure a day-to-day sector and competition watch
On a daily basis, you keep your eyes and ears open : monitoring of the market
trends and competitor landscape thanks to external data sources
> Manage sector market research
You will manage our international market reference program, in coordination
with our internal customers (in the countries). Your analytical skills and
capacity to synthesize the information will truly help the organization to
make the right decisions.
Education/Training
Business Degree with a good understanding of Marketing, ideally specialization
in Marketing Research.
Professional
Experience
*
Academic experience in Marketing / Marketing Research is required
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A previous experience in Automotive and/or Aftermarket and/or in Marketing
Research would be fantastic.
* 6 to 7 Years of experience
Languages
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Fluent English is mandatory
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Other languages are a plus!
Other Specifications
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An analytical mind and ability to think critically
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Excellent numeracy, written and oral communication skills
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Organizational skills and the ability to work under pressure
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A methodical and detailed approach in your thinking and your work
: EG-C-Cairo
: Product Marketing
: D01R Valeo Service FR St Denis HQ
: Full-time
: Day Job
: Regular
: Regular
: 17/07/2022, 2:39:26 AM