Camera Operaton (Casino Surveillance)

Posting Date Jan ‎21, ‎2021
Job Number ‎21006801
Job Category Golf, Fitness, & Entertainment
Location Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt
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Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.

POSITION SUMMARY

Observe casino or casino hotel operations for irregular activities such as
cheating or theft by employees or patrons. Monitor Closed Circuit Televisions
(CCTV), perimeter alarm system, and duress alarms to ensure that any unusual
behavior or emergency situation is dispatched to appropriate personnel for
investigation and recorded. Call for assistance using proper code responses.
Defuse guest or employee disturbances/altercations in accordance with company
policies and procedures, including summoning appropriate authorities if
necessary, and documenting incident. Complete incident reports to document all
Security/Loss Prevention related incidents such as theft, accidents, physical
hazards, and fire alarms.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance is
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than ‎10 pounds without
assistance. Stand, sit, or walk for an extended time period. Perform other
reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.