Posting Date May 25, 2022
Job Number 22086174
Job Category Spa
Location The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New
Cairo City, Cairo, Egypt, Egypt VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At Westin, we are committed to empowering the well-being of our guests by
providing a refreshing environment, thoughtful amenities, and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests ' well-
being, and we're energized to assist as partners in helping them maintain
control and soaring above it all while on the road. Everything we do is
designed to help guests be at their best, and they appreciate our supportive
attitude, anticipatory service and extensive knowledge on how to best assist
them throughout their stay. We are looking for dynamic people who are excited
to join the team and ready to jump into any situation to give a helping hand.
If you're someone who has is positive, adaptable and intuitive, and has a
genuine interest in the well-being of others around you, we invite you to
discover how at Westin, together we can rise.
POSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as the location
and use of locker rooms, lounge areas, and hospitality stations. Offer guests
amenities such as water, juice, or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from
treatment rooms. Check computer for updates and changes to schedule regularly
throughout the day. Maintain cleanliness of workstation, treatment rooms,
spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in
the proper area. Secure supplies and equipment at the end of each shift. Stock
towels, linens, supplies, and amenities in the locker room, lounge areas, and
hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
protect company assets. Anticipate and address guests' service needs; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others. Comply with quality assurance expectations and standards. Reach,
bend, twist, pull, and stoop; move, lift, or carry objects weighing less than
or equal to 10 pounds; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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