ESC Multi-Service Expert

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة


  • Works on a multi-Service Platforms.

  • Be technical reference of the team.

  • Perform Monthly reports related to the KPIs

  • Help in management strategy if needed.

  • First point of Escalation for the team.

  • New Comer Guidance.

  • Constant development of all tools used by the team.

  • Run Internal and external projects.

  • Creating initiatives that would help ease the Operations.


about you



  • Minimum ‎2 years of Experience.

  • Security Experience.

  • Voice Experience (Direct Routing, BTG, BTOI)

  • Messging solution Experienced.

  • Creativity is a must.

  • Fluent English, French is a plus.

  • Good communication & Presentation skills.

  • Good Project Management skills.

  • Good Transversal skills.

  • Technical Oriented.

  • Open to changes.

  • Willing to help attitude and ambitious.


additional information



  • Technical Certificates in Security, Messgaing & Voice.

  • ITILv4 Foundation.

  • Self Development Plan.


department


Customer Services & Operations


contract


Regular

ملخص الوظيفة

  • المُعلن : Orange
  • تاريخ الإعلان : 13/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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