Junior Cisco Voice Engineer – CCE/CCX

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Expertflow is looking for a Junior Cisco collaboration engineer in Egypt to
implement and support Cisco CCE and CCX contact center.
Please note that prior experience with Contact Center Enterprise is required.

Responsibilities:

* Implement Cisco Contact Center Enterprise (PCCE/UCCE) and Contact Center Express (CCX) solutions
* Write scope, documentation and handover documents
* Cisco ICM/VXML scripting
* CUIC/AW reporting customization
* On site deployment/training
* Support existing CCE/CCX deployments (support may include weekends or non working hours in case of emergency)

Qualifications:

* Solid knowledge with VoIP technology
* Solid troubleshooting and resolving problems related to CCE/CCX systems
* Good knowledge of IPT/Routing/Switching/CUCM is a plus

ملخص الوظيفة

  • المُعلن : ExpertFlow
  • تاريخ الإعلان : 30/04/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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