TikTok is the leading destination for short-form mobile video. Our mission is
to inspire creativity and bring joy. TikTok has global offices, including Los
Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta,
Seoul and Tokyo.
We are now looking for talented individuals to join us in 2022 - people who
want to inspire creativity and co-create the future with TikTok on our
Graduate program.
Our Content Operations MENA team is committed to providing support to content
partners in the region. As a member of the TikTok MENA Operations team, you
will manage relationships and requests of our critical publishers in the MENA
region while providing ongoing support in day-to-day operations. The candidate
will be data-driven and flexible to frequent changes adapting to the
industry's specific needs. They are expected to think creatively and have a
flair for problem-solving. They should also be able to work successfully
across teams and regions.
Responsibilities include:
* Manage day to day ongoing operations with TikTok MENA's publishing partners
* Communicate with new partners with regards to onboarding specifications and documentation delivery
* Establish and nurture relationships with existing and new potential publishers in the region
* Assist in developing efficient workflows for monitoring publishers' data and provide scalable solutions for issue identification and resolution
* Build weekly visual reports to track publisher metrics and trends
* Work closely with cross-functional teams - including user growth, programming, product and research - to scale operations and support workflows across teams
* Understand partner ambitions and come up with creative solutions and opportunities for potential partnerships
In this role, you will:
1. Use data and platform tools to identify high potential Creators on TikTok.
2. Help support and coordinate creator programs.
3. Respond to and deal with creator technical issues.
4. Support the education and development of different creator communities.
5. Research and education of the creator ecosystem.
* Currently enrolled in a degree, graduating in 2022
* Demonstrable previous experience within a digital platform or publisher
* Knowledge and passion for the media industry and tech space
* Strong relationship-building skills, ability to opportunity spot, assess points of collaborations, align with XFN teams and execute
* Excellent presentation skills
* Data operations capacity (i.e. data fluency, troubleshoot data issues)