Industry
IT Services
Work Experience
0-1 year
Salary
[email protected]
City
Cairo
State/Province
Cairo
Country
Egypt
Zip/Postal Code
11311
Index InfoTech is a leading business transformation consulting company. We
serve SME and enterprise clients, driving their digital transformation
strategy by encompassing business process re-engineering, digital design and
architecture, deployment and maintenance of business critical solutions and
services.
Headquartered in Dubai and offices in India, North America and the Middle-East
and customers in all inhabited continents, Index is on the lookout to augment
their awesome #IndexFam to continue delivering world-class enterprise
solutions.
Apply Now!
This offer comes with a minimum commitment period of 2 years with the company.
Candidates must be open to travel to international client locations for
project assignments.
Index InfoTech is a leading business transformation and ERP consulting
company, headquartered in Dubai, UAE and offices across the globe. We
implement the world's 5th largest ERP - Epicor and build niche enterprise
tech-products for our customers helping them leverage SaaS and on-premises
technologies for their business growth. As an ERP Support Executive, you will
be part of a multi-disciplinary team at the Professional Services Group (PSG)
helping our clients implement and leverage cutting edge enterprise software
and cloud applications. Your contributions will directly impact the growth of
our customers' business and hence the success of the company all while making
you a remarkable Epicor ERP consultant.
*
Determining ERP needs via consultation, business process analysis, and
observations.
*
Develops and implements project plans for ERP functional support tasks.
*
Deploying ERP solutions and ensuring seamless system integration.
*
Coordinating with Lead Consultant on projects and completing the task.
*
Providing ERP end-user training and technical support.
*
Documenting ERP processes and preparing deployment progress updates.
*
Keeping informed of the latest ERP developments, upgrades, and offerings.
*
Project Coordination on site with the backend implementation team and customer
needs
*
Proficiency in data handling on MS Excel.
*
Solve client's problems over the phone and online.
*
User system support; available and responsive to questions and support
tickets.
Requirements**
*
Interpersonal, collaboration, and communication skills.
* Problem-solving and analytical abilities
* Excellent time management and organizational skills.
* Identify, develop and integrate ERP solution to meet predefined requirements interacting with clients, sales and technical consultants.
* Train end users in specific modules of ERP application.
* Develop project documentation
* Ability to work well autonomously and within a team
* Ability to interact with clients both verbally and written; well organized and detail oriented; ability to multi-task; ability to manage stressful situations
Education:
*
Minimum Bachelor 's degree in computer science, information technology,
information systems or equivalent
*
Specialization in business administration or a related field will be
advantageous.
Experience:
*
0 to 2 years experience as ERP Consultant, assitant or trainee in ERP domain
preferred
*
Experience from ERPs like SAP, Epicor, Iscala Microsoft Dynamics, IFS, Infor
etc
Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche…
**The Elevator Pitch: Why will you enjoy this new opportunity?** VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era. Our Global Support organization brings together an extraordinary and diverse group of people that sup…
As an Account Support Associate (ASA), you'll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Consulting, Tax and Strategy and Transactions), making this a great place to gain exposure to new skills and progress your ca…
**Line of Service** Advisory **Industry/Sector** Technology **Specialism** Advisory - Other **Management Level** Senior Associate **Job Description & Summary ** A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working a…
**Line of Service** Advisory **Industry/Sector** Technology **Specialism** Advisory - Other **Management Level** Senior Associate **Job Description & Summary ** A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working a…
Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche…
At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills an…
**Role Purpose** To provide high quality, confidential and comprehensive administrative, analytical and EA support. Duties to include diary management, email handling, expense management, administration of leadership meetings and other key committees, scheduling appointments, planning and structuri…
* **The Elevator Pitch: Why will you enjoy this new opportunity?** As a part of the Global Support (GS) Team, your work as a Support Services Manager (SSM) will help advocate for an excellent customer support experience at VMware. The role provides you a unique opportunity to interact daily with …
# **VMware Tanzu Product Support Engineer** **The Elevator Pitch: Why will you enjoy this new opportunity?** If you are interested in a new challenge and want to work with the leader in virtualization and cloud computing, then VMware has the opportunity for you! Our teams are collaborative and sup…