Posting Date May 04, 2022
Job Number 22072655
Job Category Rooms & Guest Services Operations
Location The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt,
Egypt VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
POSITION SUMMARY
Open doors and assist guests/visitors entering and leaving property. Monitor
and direct personal and commercial vehicle traffic on property, including
guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are
legally parked and to maintain a smooth and efficient flow of traffic. Supply
guests with directions and information regarding property amenities, services,
and hours of operation, and local areas of interest and activities. Monitor
and maintain safety, security, and cleanliness of parking areas/levels, and
report any vehicles/safety hazards, unauthorized personnel, or potential
security problems to the manager/supervisor. Maintain security of vehicles and
vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals. Comply with quality assurance expectations
and standards. Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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