Logistics and Customer Care Coordinator – Cairo

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة


  • Main responsibilities and tasks:

  • To perform crosstrade shipments administration tasks

  • To organize import operations and documentation to our stock warehouses

  • To monitor stock level with warehouses on weekly, monthly basis

  • To prepare proforma invoices for customer

  • To prepare shipping instructions with FFW, and coordinate shipments with freight forwarders, suppliers based on Incoterms and inspection companies

  • To organize cargo release/delivery by truck to final destination from stock areas

  • To prepare shipping/export documents (BL, Commercial invoice, ALCOO, Packing list, Cargo tracking notes…) to ensure customers' clearance of goods at destination

  • To coordinate shipments with third parties in order to comply with clients' expectations

  • To provide continuous communication to the customers & orders follow-up with the suppliers, shipping lines and banks

  • To update and follow-up third parties' invoices' settlement

  • To follow-up potential customers' claims

  • To comply with Internal KPI and back up process

  • To communicate with internal departments when needed (Sales, Supply Chain, Credit department.)
    ‎2. Candidate 's Profile:
    Experience

  • Previous experience in international trade and/or logistics is a must

  • Proficient to fluent English, a second language would be a plus

  • Knowledge of LC is compulsory with knowledge of ISBP and UCP

  • Knowledge of Incoterms
    Interpersonal Skills

  • Ability to prioritize and strong organizational skills

  • Excellent written and verbal communication skills, multi-tasking, initiatives and strong attention to detail required

  • Customer Service oriented

  • Team spirit

  • Problem solving

  • Willingness to be flexible and tolerant in a changing work environment while maintaining efficiency
    ‎3. Compensation and Benefits:

  • Office timings: Sunday to Thursday ‎9 am to ‎6 pm

  • Salary will depend on the candidate's experience

  • Vacation days: ‎21 business days

  • Medical insurance fully paid by Emeraude

  • Annual discretional bonus

ملخص الوظيفة

  • المُعلن : Emeraude-International
  • تاريخ الإعلان : 29/04/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

النوبارية الجديدة
03/05/2022

Job Description: * Coordinate and monitor supply chain operations * Ensure premises, assets and communication ways are used effectively * Utilize logistics IT to optimize procedures * Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements …

دبي
02/06/2023

#### **Looking for a person with logistics background, having knowledge and experience in sea shipments, documentation: bill of landing, packing list, etc. and most importantly he/she needs to be able to work with Letters of Credit(LCs)** **Please advise if you can help with this recruitment, bel…

القاهرة
18/04/2023

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. ## **Your Role** Sea Logistics Customer Care Supervisor supports customers by providing helpful information, answering questions, and responding to complain…

القاهرة
08/02/2023

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. ## **Your Role** The Air Logistics Customer Care Specialist is responsible for ensuring that our customer's experience is a positive one each and every time…

القاهرة
14/06/2023

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. ## **Your Role** Sea Logistics Customer Care Supervisor supports customers by providing helpful information, answering questions, and responding to complain…

القاهرة
14/09/2023

**Location** Cairo, Egypt **Language** English **** ## **Description** Why join us Do you like to stay on top of technology trends? Then come join our tech-savvy team in New Cairo. You will thrive on working in a global community who cares about your career development and well-being. We are bri…

Language: English