Investigation Specialist

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Bachelor degree is a must to apply for this position. Advanced working
knowledge of MS Office (esp. MS Excel) suite of products skills Communication
Skills ü Excellent written and spoken communication skills in English and
Arabic languages are mandatory ü Proficient in composing grammatically
correct, concise and accurate written responses ü Excellent interpersonal
skills, with the ability to communicate complex transnational issues correctly
and clearly to both internal and external customers in both these languages
Problem Solving Skills ü Demonstrated ability to work independently and make
complex investigation decisions with little to no guidance ü Excellent problem
solving skills ü Demonstrated ability to analyze problems logically ü Self-
disciplined, diligent, proactive and detail oriented ü Strong time management
and organizational skills ü Effectively prioritizes work time to ensure
productivity and fulfills department standards for time spent ü Excellent
ability to determine situational needs and provide appropriate solutions


Amazon is seeking dedicated, hardworking, analytical candidates with a proven
track record of performance and results-oriented thinking, to join the ERMC,
Compliance investigations team in Egypt location.
Ø Candidates will be responsible for a wide range of duties related to the
investigation and Elimination of online e-commerce risk. Ideal applicants will
have experience in the e-commerce payments space, previous trust and safety
experience, and experience succeeding in a customer-driven workplace. All
candidates will be analytical and capable of succeeding in a fast-paced team
environment.
Ø The Sanctions Investigator position relies on excellent judgment to plan and
accomplish goals and will work under very limited supervision of the Manager.
Excellent individual problem-solving and analytical skills are used to
authenticate customers and complex transactions. Nearly all decisions are
expected to be made independently with little to no guidance and a high degree
of accuracy.
Ø The Sanctions Investigator will be required to engage in frequent written
and verbal communication with department management, risk analysts, risk
engineers, other company associates and third-parties to accomplish goals.
They may also be required to contact customers by phone.
Ø Candidates have to be proficient in English as well as Arabic languages.
Expertise in both written and verbal communication across the above mentioned
languages is mandatory.
Ø Productivity and quality assurance will be evaluated along with the overall
contribution to the development of the department.


Essential Qualifications:
Ø Communication Skills ü Excellent written and spoken communication skills in
both English as well as Arabic languages ü Proficient in composing
grammatically correct, concise and accurate written responses ü Excellent
interpersonal skills, with the ability to communicate complex transnational
issues correctly and clearly to both internal and external customers in both
these languages Problem Solving Skills ü Demonstrated ability to work
independently and make complex investigation decisions with little to no
guidance ü Excellent problem solving skills ü Demonstrated ability to analyze
problems logically ü Self-disciplined, diligent, proactive and detail oriented
ü Strong time management and organizational skills ü Effectively prioritizes
work time to ensure productivity and fulfills department standards for time
spent ü Excellent ability to determine situational needs and provide
appropriate solutions


Relevant experience in the Risk management domain will be an added advantage

ملخص الوظيفة

  • المُعلن : Amazon.com
  • تاريخ الإعلان : 23/02/2021
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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