Audit & Assurance | Admin | Receptionist | Egypt

Location
Cairo
Internal Client Services | Associate Admin - Front Desk Receptionist
When you work for us, you commit to a career at one of the largest and most
prestigious professional services firms in the world. Looking for a rewarding
career? Take a closer look at Deloitte & Touche ME. You'll understand that
Deloitte is a Tier ‎1 Tax advisor in the GCC region since ‎2010 (according to
the International Tax Review World Tax Rankings). It has received numerous
awards in the last few years which include Best Employer in the Middle East,
best consulting firm, and the Middle East Training & Development Excellence
Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
In addition to our opportunities in audit, tax, consulting, and financial
advisory, we offer a variety of careers in Internal Client Services (ICS)
considered essential to the growth of the Firm. Whether in Human Resources,
Finance or PR, a career in ICS with Deloitte & Touche ME will give you the
opportunity to join a firm undergoing rapid expansion in a region of fast-
paced growth. Your role will not just put your passion for creative solutions
to the test, it will provide you with an environment to grow and build a
career based on excellence.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do
what matters most --for clients, for our people, and for society. We serve
clients distinctively, bringing innovative insights, solving complex
challenges and unlocking sustainable growth. We inspire our talented
professionals to deliver outstanding value to clients, providing an
exceptional career experience and an inclusive and collaborative culture. We
contribute to society, building confidence and trust in the markets, upholding
the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
* Lead the way
* Serve with integrity
* Take care of each other
* Foster inclusion
* Collaborate for measurable impact
During your tenure as an Associate Admin - Front Desk Receptionist, you will
demonstrate and develop your capabilities in the following areas:
You will be the first point of contact and be able to confidently and
positively communicate with staff, clients and suppliers at all levels.
Additionally, you will provide general secretarial, clerical and
administrative support, including but not limited to:
* Acting as a point of main point of contact for all incoming telephone enquiries (answer telephone, take messages, transfer calls and provide information to other departments upon request)
* Meeting and greeting clients and visitors to the firm
* Provide ID badge for visitors and ensure that the visitor badge is returned when exiting the premises
* Track visitors log in and log out
* Handling and distributing incoming and outgoing post
* Maintaining the general filing system and filing all correspondence
* Assisting the in the administration of general office management including office utilities, services, cleaning and maintenance
* Maintaining use of facilities schedules, including conference rooms planning and preparation of meetings, conferences and conference telephone calls
* Assisting the Team with basic administration and tasks
* Ordering office stationery and other general office supplies and equipment and ensuring supplies are kept at a consistent level
* Responding to straightforward correspondence through email, written, telephone communication
* Maintaining safe and clean reception area by complying with procedures, rules, and regulations
* Align and abide by the business continuity plan for the office
* Contributing to team effort by accomplishing related results as needed
* Maintaining records of extensions of Deloitte employees, clients contact numbers
Leadership capabilities:
* Builds own understanding of our purpose and values; explores opportunities for impact.
* Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
* Understands expectations and demonstrates personal accountability for keeping performance on track
* Actively focuses on developing effective communication and relationship-building skills
* Understands how their daily work contributes to the priorities of the team and the business
Qualifications:
* Degree in secretarial skills or related field and/or a university degree
* Excellent verbal and written communication skills
* An excellent telephone etiquette, verbal communication and strong interpersonal skills
* A positive attitude to dealing with people including staff, clients and suppliers at all levels
* Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets
* Ability to use email and Internet applications
* Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands
* Ability to work independently, including maintaining filing systems, databases and straightforward diary management
* Ability maintain trust and confidentiality in the provision of administration support
* Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)
* Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).