Vodafone launched V by Vodafone in 7 markets across Europe - getting a jump
start on the competition as the first offering of its kind within the consumer
IoT space. Introducing a new range of smart devices for your home and on the
go that lets you keep track of the things you care about, all from your
smartphone.
The CIOT Service Desk Advisor will act as a frontline interface with customers
of Vodafone local markets worldwide. Role involves responding to customers in
writing over chat or through phone calls to resolve their inquiries. This also
includes raising and following up on incidents to 2nd Line teams. The main
purpose is to facilitate and provide a Vodafone global customer service
standard.
**Role purpose :** * Operate and deliver world class services to Global Enterprises Customers (VGE footprint) * Managing DLM Day to day ordering, Pricing Update each Quarter, Monthly Billing report, Vendor management, Devices Forecast ** Key accountabilities and decision ownership:** …
## **Job Description** **Role purpose:** To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects…
## **Job Description** **Role purpose:** To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects…
**ROLE PURPOSE:** Acts as Service Desk Support to enterprise end users through the customer’s 1st Line Support Helpdesk (Local, Regional, or Global Helpdesk) based on Helpdesk to Helpdesk Support Model providing Service Desk functionalities (Authorization Management, Service Request Manageme…
# **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territorie…
(22006RF) Egypt-Cairo-Cairo | Full-time | Contract | Shift YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and…
(23000U7) Egypt-Cairo-Cairo | Full-time | Contract | Shift YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and…
# **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories w…
(2300A5R) Egypt-Cairo-Cairo | Full-time | Contract | Third Shift YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 …
## **Description** The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required to provide customer service solutions to callers in an efficient and professional manner, in line with VOIS customer experience standards. The Customer Ca…