Director Visa Consulting, North Africa

Company Description

As the world's leader in digital payments technology, Visa's mission is to
connect the world through the most creative, reliable and secure payment
network - enabling individuals, businesses, and economies to thrive. Our
advanced global processing network, VisaNet, provides secure and reliable
payments around the world, and is capable of handling more than ‎65,000
transaction messages a second. The company's dedication to innovation drives
the rapid growth of connected commerce on any device, and fuels the dream of a
cashless future for everyone, everywhere. As the world moves from analog to
digital, Visa is applying our brand, products, people, network and scale to
reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an
opportunity to impact the world, invest in your career growth, and be part of
an inclusive and diverse workplace. We are a global team of disruptors,
trailblazers, innovators and risk-takers who are helping drive economic growth
in even the most remote parts of the world, creatively moving the industry
forward, and doing meaningful work that brings financial literacy and digital
commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together , let's
transform the way the world pays.

Job Description

Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial
results for Visa's clients, including card issuers, acquirers, and merchants.
Drawing on our expertise in strategy consulting, data analytics, brand
management, marketing, operational and macroeconomics, VCA solves the most
strategic problems for our clients.

Position Summary
Purpose:
The Director will be part of the Visa Consulting & Analytics team which
delivers high impact advisory and implementation projects to our clients
across MENA (GCC and NALP), with focus on North Africa. We are looking for
motivated individuals to join our growing practice to lead business
development efforts, lead the work on consulting projects, structure and drive
consulting and analytics projects, guide team members to develop detailed
analyses, derive relevant insights, and shape clients' strategies and
implementation efforts.
Responsibilities include:
* In coordination with Country Managers, Account Executives and VCA Geo leads, develop plans for consulting activities.
* Develop project pitches/proposals and secure new consulting assignments with clients, as well as "re-engagements opportunities" via a consultative sales approach.
* Resolve clients' complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
* Support Visa's business development teams in developing client partnership pitches and proposals.
* Lead and deliver consulting projects
* Structure and deliver client project as well as guide team members in structuring and delivering different consulting project workstreams.
* Use Visa's and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa's key clients.
* If required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations, etc.
* If required, develop and deliver client training programs and impart best practices knowledge sharing to Visa clients
* Manage project budgets and resources to perform all required duties.
* Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact.
* Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients.
* Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects.
* Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact
* Develop and evolve Visa Consulting & Analytics' service offering
* Develop Visa Consulting & Analytics thought leadership material
* Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients
* Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects

Qualifications

Education/ professional qualifications:
* MBA or Post Graduate studies is a plus
* A recognized undergraduate degree qualification
* ‎10+ years of work experience including solid consulting experience
* Consulting experience gained within either a strategy house, a Big ‎4 firm, or an in-house strategy function of a financial institution is a plus
Experience/ skills required:
* Experience in financial services/ payments industry is a plus
* Excellent communication and interpersonal skills
* Strong analytical and excel modelling skills
* Excellent presentation skills and ability to present to senior execs including c-suite
* Relationship management skills - should be able to manage internal and external stakeholders at senior levels
* High attention to detail and commitment to quality
* Superior project management skills
* Expertise in MS Excel and MS PowerPoint to develop superb client presentations
* Group facilitation and presentation skills
* Results driven, flexible and both internally and externally customer focused
* Self-motivated and able to use own initiative with limited direction
* Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
* Fluency in English mandatory; Arabic preferred but not a prerequisite

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and applicable local
law.