Assistant Casino Manager

Job Number ‎23038380
Job Category Golf, Fitness, & Entertainment
Location Cairo Marriott Hotel & Omar Khayyam Casino, ‎16 Saray El Gezira
Street, Cairo, Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Observe all gaming activities, including players and croupiers, to promote the
adherence of casino procedures in assigned pit area, notifying the immediate
supervisor of any unusual activity. Be familiar with and promote adherence to
all local gaming regulations. Record and monitor all chips fills and credits
as well as credit transactions in assigned Pit area, including the accuracy of
all transactions. Correct errors made by the croupiers. Check the accounting
of bankroll, fills, turnbacks, cash drop, and credit markers in designated
working areas for accuracy. Maintain accurate accounts for the gaming activity
of all customers in assigned gaming area who are defined by Shift Manager as
"rated players". Check that all rating slips are accurate and forwarded to Pit
clerks by the end of the shift. Check that all customers are properly rated.
Monitor the cleanliness and condition of each area according to designated
standards. Complete all paperwork and closing duties before the end of the
shift. Settle differences between croupiers and guests through a proper
explanation of the rules so that the guest does not feel at a disadvantage.
Approve complimentary privileges to qualified players. Assist the Marketing
department in the solicitation of players.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance is
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than ‎10 pounds without
assistance. Stand, sit, or walk for an extended time period. Perform other
reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
"Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-
thinking service that upholds and builds upon this living legacy. With the
name that's synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to an
amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists
of more than ‎100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you're happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand's
namesake and company founder, J.Willard Marriott. Our hotels offer a work
experience unlike any other, where you'll be part of a community and enjoy
true camaraderie with a diverse group of co-workers. JW creates opportunities
for training, development, recognition and most importantly, a place where you
can pursue your passions in a luxury environment with a focus on holistic
well-being. Treating guests exceptionally starts with the way we take care of
our associates. That's The JW Treatment™. In joining JW Marriott, you join a
portfolio of brands with Marriott International. Be where you can do your
best work, begin your purpose, belong to an amazing global team, and
become the best version of you.