Learning & Quality Coordinator - IHG Cairo Citystars Hotels

There's never been a more exciting time to join IHG. With ‎18 brands and
over ‎6,061 hotels across ‎100 countries , we are experiencing phenomenal
growth and are well on our way to redefining the industry. Our people lie at
the heart of our business and we are looking for talented people like you to
be part of a dynamic and exciting company that values your passion and
enthusiasm and encourages you to grow along with us.
At InterContinental Hotels Group (IHG), we are interested in YOU. We
want people who apply the same amount of passion to their jobs as they do
their hobbies - people who will help our core purpose to create " Great
Hotels Guests Love".
Your Day-To-Day
* Coordinate and facilitate the new Comers Hotel Orientation program and supervise the on-boarding process.
* Conduct new hires Review and completion of initial job training plans with new comers.
* Assist in conducting the Training Needs Analysis
* Develop, design, and facilitate learning materials for the frontline Colleagues by using different instructional techniques and formats such as role-plays, team exercises, group discussions, games and videos
* Assist in developing the Annual Training calendar
* Conduct IHG Technical training & development workshops for Frontline Colleagues.
* Organize and develop training procedure, SOPs manuals and course materials such as handouts and visual materials
* Assist in measuring, evaluating and following up on overall effectiveness of training programs directed toward continuous improvement.
* Assist in liaising with schools and universities in preparation for IHG Academy internships placement.
* Preparing Training Reports by the end of each month
* Coordinate and attend the monthly Departmental Trainers Meeting.
* Assist in setting the annual L&D Budget in line with corporate requirements
* Ensure Full optimization of the IHG Merlin My learning platform
* Compliance with the IHG Learning Brand Standards
What we need from you?
* Bachelor Degree
* ‎1-‎2 years of Experience in the L&D field
* Strong communication & facilitation skills
* Excellent PowerPoint & Excel Skills.
* Agile, resilient, dynamic & professional.
How do I deliver this?
InterContinental Hotels Group believes that heartfelt connections make
people's lives better. Our colleagues are empowered and encouraged to act from
the heart, to go above and beyond to create ridiculously personal experiences
for each other and our guests. Our InterContinental brand culture encourages
colleagues to be their best selves, and we celebrate the differences of each
employee. This is reinforced through on-going cultural cornerstones which
ensure the InterContinental spirit is consistently experienced across our
hotels, no matter where we are in the world. Working at InterContinental is
not just about working. And it's certainly not like working at other places.
We value personality, individuality, creativity, doing right, continually
improving, focus and passion.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.