Job Description Summary

As an Intern at GE HealthCare, every moment partnering with customers is an
opportunity to impact the lives of patients. You'll be the face of our life-
changing products, you'll drive customer satisfaction through excellent
service and you'll help healthcare professionals deliver world-class care to
patients using innovative medical technologies.

Job Description

Essential Responsibilities :
* Under supervision, observe evaluation of basic customer biomedical equipment issues, implementation of appropriate repairs, performance of planned maintenance (PM), safety, environmental inspections and maintenance of effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation, as guided.
* Eventually may assist more experienced engineers on progressive repairs and resolution. Job shadow members of local team that provide efficient service delivery to all accounts within assigned area.
* Observe mentor communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction.
* Work on productivity programs with Service delivery team
* Document all repair actions and submit reports/summaries according to schedule. May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed.
* Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment formal instruction.
* Meet Health and Human Services, as well as Environment Health and Safety requirements
* The role requires a commitment of two months
Qualifications/Requirements :
* Currently enrolled in an AS or BS degree with a cumulative GPA of a ‎3.0 or higher based on a ‎4.0 scale.
* Must be able to develop and maintain good customer relationships.
* Must have reliable transportation and a valid driver's license.
* Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to ‎15 kgs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
* Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
* Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Desired Characteristics :
* Ability to develop and maintain good customer relations.
* Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
* Experience interfacing with both internal team members and external customers as part of a solution based service process.
* Previous course work or experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment.

GE HealthCare is a leading global medical technology and digital solutions
innovator. Our mission is to improve lives in the moments that matter. Unlock
your ambition, turn ideas into world-changing realities, and join an
organization where every voice makes a difference, and every difference builds
a healthier world.

GE HealthCare is an Equal Opportunity Employer where inclusion matters.
Employment decisions are made without regard to race, color, religion,
national or ethnic origin, sex, sexual orientation, gender identity or
expression, age, disability, protected veteran status or other characteristics
protected by law.
We expect all employees to live and breathe our behaviors: to act with
humility and build trust; lead with transparency; deliver with focus, and
drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost
and flexibility you need to turn your ideas into world-changing realities. Our
salary and benefits are everything you'd expect from an organization with
global strength and scale, and you'll be surrounded by career opportunities in
a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No