Job Title

Services Account Manager

Job Description

Philips is a global leader in health technology, committed to improving
billions of lives worldwide and striving to make the world healthier and more
sustainable through innovation. Driven by the vision of a better tomorrow.
But it 's not just what we do, it's who we are. We are ‎80,000, wonderfully
unique individuals, with two things in common. An unwavering sense of purpose
and a relentless determination to deliver on our customers' needs. It's what
inspires us to create meaningful solutions - the kind that make a real
difference - when it matters most.
The world and our customers' needs are changing faster than ever before and
while we are proud of what we do already, we know we can do more. That's why
we need you, to help us tackle increasingly complex challenges posed by ever
evolving health and well-being needs.
In this role, you have the opportunity to make life* better.
Looking at the challenges the world is facing today Philips ' purpose has
never been more relevant. So, whatever your role, if you share our passion for
helping others, you'll be working towards creating a better and fairer future
for all.
You will report to the' District Manager in North Africa and work closely with
a team of passionate and enthusiastic Account Managers and Service
professionals, responsible for selling and servicing of medical equipment.
More broadly, you will be working as part of the Philips Healthcare team and
have daily interactions with internal stakeholders from across the business.
You are responsible for
* Acting as a single point of contact for customer accounts for Philips Service product portfolio.
* Preparing the tactical account plan in line with account strategy in the region and implements the sales strategy.
* Responsible for filling the funnel management tool (SFDC).
* Accountable for achieving budgeted sales volumes, prices and profit margin and sales forecast at a specified number of customers and accountable for managing the sales orders.
* Coordinating internal and external resources to obtain objectives involving local sales force and marketing support.
* Contributing to the development and implementation of local marketing strategies.
* Systematically analyzing and reporting of sales results, expectations, market, competition and trends.
You are a part of
An organization with an incredible diversity of nationalities, skills,
backgrounds, functions and challenges. At Philips we have opportunities for
graduates as well as experienced professionals in everything from applied
research to marketing and sales in over ‎100 countries. We 're a fascinating
company to be part of, with a strong emphasis on cultural awareness, mutual
understanding and out-of-the-box thinking.
**To succeed in this role, you 'll need a customer-first attitude and the
following.
* Bachelor-Degree, preferably in biomed-engineering or equivalate study, MBA is an advantage.
* Life cycle, Upgrades, replacement of end-of-life experience is advantage.
* Excellent communication skills in English
* Fluent in local language (Arabic)
* Presentation skills
* Customer-centric and result oriented professional.
* Excellent internal and external stakeholder management
* Strategic, long-term thinking and planning but also operationally driving the daily business.
* Ability to translate customer strategies, building relationships and opening doors.
* Passion to win/achieve sales targets by setting up account plans.
* Inspire, share, and motivate Sales Team Colleagues
* Ability to work with cross functional teams and under pressure.
* Energetic, dynamic, and self-motivated, enthusiastic, and effective as a team player.
In return, we offer you
A meaningful career, with new challenges in our dynamic organization, working
in an encouraging multinational and multicultural environment. We are happy to
provide you with this opportunity to work with new technologies. You will be
surrounded by passionate and committed, colleagues who share your ambition to
create outstanding customer experiences. Your work will be ambitious and full
of opportunities for growth. Variety and challenge will be part of your daily
routines
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to
deliver great outcomes for our people and our customers. We are embracing an
approach wherein we spend more time together than apart - which for full-time
employees translates to an average of at least ‎3 days working from the office
and up to ‎2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in ‎3 ways:
We believe in the importance of impactful collaboration: There's a certain
energy when everyone 's in the same room that can heighten idea generation and
creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary
according to task and team schedules. Flexibility isn 't office or online, it
means choosing the space that works best for you, your teams and our customers
on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed
to support our well-being, offer career advancement opportunities, and enable
us to be at our best.
Why should you join Philips?*
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.

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