Junior License Management Specialist ‏ (ServiceNow)

At Henkel, you can be a game changer and craft your career. Unleash your
entrepreneurial spirit by bringing your ideas to life within a global team.
Our leading brands and technologies, along with our high-performing businesses
will provide you with countless opportunities to develop your skills and
explore new paths. Your career at Henkel will contribute to a more sustainable
future, while you grow within our vibrant, diverse culture of trust and
belonging. If you're up for challenging the status quo, join our team of
pioneers and make your mark on the future with us.
Do you dare to make an impact?

YOUR ROLE

• Support the global License Management and License Review process and the administration of the Software Asset Management (SAM) tool (ServiceNow SAM Pro)


• Import, Execute quality gate and Update license entitlement records in the SAM tool


• Execute functional testing of SAM tool based on defined cases during platform upgrades


• Resolve tickets and tasks in the related SAM tool and act as a license management contact for requests addressed to license management team

YOUR SKILLS

• Bachelor in Business Informatic or Computer Science, or equivalent or any relevant field.


• ‎1-‎2 years of overall work experience in in IT Service Management or any relevant field.


• Fluent English speaker with excellent communication skills and teamwork abilities


• Expertise in System Administration


• Preferrable experience in ServiceNow, ITLL "Information technology infrastructure library" and Programming skills (Java) is a plus


• Innovative and agile team player with a high-level attention to detail and quality
  Henkel is an equal opportunity employer. We look for a diverse team of
  individuals who possess different backgrounds, experiences, and mindsets.
  JOB ID: req49449
  Contract & Job type: Full Time, Regular
  Contact information for application-related questions:
  [email protected]
  Please do not use this email address for sending your application or CV. To
  apply, please click on the "Apply Now" button below. Applications sent via
  e-mail will not be accepted.