DocuSign helps organizations connect and automate how they agree. Our flagship
product, eSignature, is the world 's #1 way to sign electronically on
practically any device, from virtually anywhere, at any time. Today, more than
a million customers and a billion users in over 180 countries use DocuSign to
accelerate the process of doing business and simplify people's lives.
This position is an Individual Contributor and reports to Professional
Services Manager, EMEA.
Responsibility
Initially develop expertise to be able to:
* Provide step-and-repeat technical advice on DocuSign 's SSO capability
* Advice on eSignature technical features for a high volume of call-off bundles (of 10/20/30 hours)
* Build and configure DocuSign eSignature templates
* Conduct light-touch project administration activities on FinancialForce
After 3 months, develop expertise to be able to:
* Deliver single use case 'Launch Projects' that leverage our standalone eSignature functionality, our SFDC Connector or our eSig API integration
* Advise on complex/advanced SSO requirements
* Deliver basic QA testing (cases and scripts) on an ad hoc basis
* Having mastered 2 above, further develop expertise to be able to:
* Build and configure DocuSign CLM templates
* More sophisticated QA testing (cases and scripts) for complex CLM projects
* Play a role in larger programme delivery teams that are regionally dispersed
Remote
: Employee is not required to be in or near an office frequently and works
from a designated remote work location for the majority of the time.
Basic
* Bachelor 's or Master's degree in Computer Science, Electrical Engineering or equivalent experience
* Fluency in written and spoken English and Spanish
* Experience of working independently and self-motivated
* Strong verbal, written, and interpersonal communication skills
Preferred
* Experience in identity and access management or a related field
* Familiarity with IAM concepts and best practices
* Knowledge of IAM software, such as Microsoft Active Directory, Azure Active Directory, OKTA, Ping, OneLogin, Shibboleth, etc.
* Experience developing technical solutions with Internet technologies including XML (WSDL), REST, SOAP, Publisher/Listener architecture, and software technologies including .NET, Java, PHP, Ruby,Http, MySQL etc.
* Proven track record of working on multiple projects simultaneously and managing expectations and priorities
* Experience working directly with business/customers to understand business needs and applying technology solutions to those requirements
* Ideal candidates will have a background in software development and building integrations with other SAAS Solutions
* Experience in delivering project documentation (e.g. Requirements Specifications, Solution Designs, technical flow charts)
* Experience using Professional Services Automation solutions such as Financial Force is beneficial.
Working here
DocuSign is committed to building trust and making the world more agreeable
for our employees, customers and the communities in which we live and work.
You can count on us to listen, be honest, and try our best to do what 's
right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal
opportunity to succeed, to be heard, to exchange ideas openly, to build
lasting relationships, and to do the work of their life. Best of all, you will
be able to feel deep pride in the work you do, because your contribution helps
us make the world better than we found it. And for that, you'll be loved by
us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with
disabilities in job application procedures. If you need such an accommodation,
including if you need accommodation to properly utilize our online system, you
may contact us at [email protected].
If you experience any technical difficulties or issues during the application
process, or with our interview tools, please reach out to us at
[email protected] for assistance.
Take time to unwind with earned days off, plus paid company holidays based on
your region.
Take up to six months off with your child after birth, adoption or foster care
placement.
Options for 100% employer-paid health plans from day one of employment.
Select retirement and pension programs with potential for employer
contributions.
Grow your career with coaching, online courses and education reimbursements.
Paid time off following the loss of a loved one and other life-changing
events.
## **Company Overview** DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world 's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in o…