Site Reliability Engineer , Cairo

Why will you enjoy this new opportunity?
We are growing our exciting global team to tackle our largest and most complex
VMware product and customer environments. This Site Reliability Engineer role
in the Worldwide Consulting Center (WWCC) is a great opportunity to expand
your knowledge of cloud technologies, automation, large customers and global
culture. In this role you will have focus on improving speed, reliability, and
quality of infrastructure services, apply software development & engineering
principles and practices to infrastructure and cloud operations (iterative &
agile approach), solve problems, and automate operations tasks. As a Site
Reliability Engineer you will work closely with multiple R&D engineering
organizations and several cross-functional teams in WWCC to drive innovation
in product upgrades and delivery, orchestration and automation, solve problems
and manage production systems at scale. In the process, you will gain
experience with the latest technologies in cloud and networking, collaborate
closely with experts in these fields, experience first-hand the process of
maintaining large cloud systems with multiple products and integrations, and
work in an environment that provides adequate learning and career growth
opportunities.
Success in the Role: What are the performance outcomes over the first ‎6-‎12
months you will work toward completing?
As a Site Reliability Engineer, you will be responsible for applying and
evolution of VMware Cloud Foundation upgrade practice. You will partner with
other technical engineers and teams to execute the upgrades at a scale. You
will act as a consultant to our stakeholders and to the customer by
understanding and fulfilling their upgrade requirements, while communicating
clearly (in English) with architects, DevOps, quality engineers and project
managers. Provided solutions and services should be following best practices,
be well tested and documented. Site Reliability Engineer will advise customers
on technical topics, take part in technical presentations and knowledge
sharing.
The Work: What type of work will you be doing? What assignments,
requirements, or skills will you be performing on a regular basis?
Your regular activities may be modified to suit your professional strengths,
but you can expect a variety of the following assignments:
* Participate in VMware Cloud Foundation upgrades at a large scale
* Become an expert in various VMware products - vCenter, NSX-V/T, ESXi, vSAN, vRealize Automation, vRealize Operations Manager and others
* Drive customer upgrades, adoption, consumption, retention, and expansion
* Plan and Implement integration of extensible services and platforms
* Work closely with development teams to improve maintainability and reliability of services
* Develop and maintain up-to-date, clear, and effective service operations
* Own and provide proactive support by participating customer upgrades.
* Identify, gather, analyze, and automate responses to key performance metrics, logs, and alerts
* Handle seamless upgrades of infrastructure and services through automation
* Ensure compliance of the Services with high security standards including inventory and access control monitoring and reporting
* Work outside business hours if required
Where is this role located?
Flexible: The role is considered flexible and will be a mix of working from a
local VMware office and remote depending on your preferences and the
arrangements determined with your future manager. You will be expected to live
within a reasonable non-daily commute of the office.

What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive
benefits package. Below are some highlights, or you can view the complete
benefits package by visiting www.benefits.vmware.com.
* Employee Stock Purchase Plan
* Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
* Generous Time Off Programs
* ‎40 hours of paid time to volunteer in your community
* Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
* Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
* Wellness reimbursement and online fitness and wellbeing classes

Category : Engineering and Technology
Subcategory: Site Reliability
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: ‎2023-‎04-‎24

VMware Company Overview: At VMware, we believe that software has the power to
unlock new opportunities for people and our planet. We look beyond the
barriers of compromise to engineer new ways to make technologies work together
seamlessly. Our cloud, mobility, and security software form a flexible,
consistent digital foundation for securely delivering the apps, services and
experiences that are transforming business innovation around the globe. At the
core of what we do are our people who deeply value execution, passion,
integrity, customers, and community. Shape what 's possible today at
http://careers.vmware.com.

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Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is
committed to the principle of equal employment opportunity for all employees
and to providing employees with a work environment free of discrimination and
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