* Approving/rejecting all requests to authorize treatment before any surgery or procedure. * Deal with members' telephone enquiries, evaluate the situation and apply business criteria and detailed knowledge of Bupa Global products to make appropriate decisions. * Respond to members' corresponde…
Role overview: Ensure an exceptional customer experience for our customers by swiftly and accurately responding to and resolving all customer requests and queries. Customer contact will be across all communication channels - phone, email, web chat and letter. Our team is expanding, and we are loo…
Job Description: * Inputting claims into the computer system with a high degree of accuracy. * To action any claim related query in line with Bupa Global policy and style. * To obtain all necessary information on claims for the purpose of complete processing, including liaison with internal d…
**About the business area:** **Bupa Global** is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, trave…
**JOB TITLE** : CUSTOMER SERVICE CONSULTANT **DEPARTMENT** : CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO** : CUSTOMER SERVICE MANAGER **LOCATION** : EGYPT **ADDITIONAL INFO:** **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities nec…
**Customer Service Consultant** **Egypt** **A Full Time (40 hours), Fixed term Role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainlan…
**COMPANY DESCRIPTION:** Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges.…
**COMPANY DESCRIPTION** Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Wo…
Knowledge and Skills Required Communication Skills: * Excellent Spoken Language proficiency in English * Excellent communication skills in (written and verbal) * Ability to communicate correctly and clearly with all customers * Excellent documentation skills * Good comprehension skil…
Our Amazon Contact Centers work towards a single goal: to deliver the best possible support experience to our customers. To do that, our CS Operations teams are empowered and expected to think like owners. We solve problems the first time so that customers have an effortless experience every time. …