Day Auditor

At Four Seasons we believe in recognizing a familiar face, welcoming a new one
and treating every one we meet the way we would want to be treated ourselves.
We believe our purpose is to create impressions that will stay with you for a
lifetime. It comes from our belief that life is richer when we truly connect
to the people and the world around us. Our family members are masters of their
crafts who believe in treating others as we would have them treat us.
Four Seasons can offer what many hospitality professionals dream of - an
opportunity to build a life-long career with global potential and a real sense
of pride in work well done.
In line with our plans for future growth, we are committed to staff levels
that are in keeping with our extraordinary staff-to-guest ratios. We believe
that attitude counts as much as skill. As a result, Four Seasons hires
motivated people who we train to perform superbly, while we create an
environment where they can flourish.
Ultimately, our culture breeds success and rewards it in many different ways.
Work on a team that is built on mutual respect, collaboration, excellent
service, and a passion to exceed guest expectations by providing the most
memorable guest experience.
Four Seasons Cairo at The First Residence is looking for a Day Auditor who
shares our passion for excellence and is enthusiastic about creating the
ultimate service experience.

Essential Functions:
* Maintain harmonious and professional relationship with co-workers and supervisors, in particular maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.
* Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
* Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit and when necessary, other functions such as Payroll and A/R.
* Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant and Assistant Director of Finance.
* Communicate shortcomings in paperwork back to originating department.
* Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquires from guests, as well as requests for information from other departments within the hotel.
* Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel polices.
* Ensure that accurate room revenue is captured, recorded and posted.
* Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.
* Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.
* Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.
* Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance's attention.
* Update credit card reconciliations on a daily basis that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
* Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.
* Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-‎5.
* Review the General Ledger accounts established to Record Room, Food & Beverage, Amusement and General Sales and Value Added Taxes.
* On a monthly basis, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month end; discrepancies should be investigated and resolved appropriately.
* Monitor the safeguarding of the hotel's assets by reviewing hotel credits issued by both Rooms division and Food & Beverage and ascertaining the business purpose of such credits and proper manager approval.
* Review daily void reports from the hotel's F&B POS system to ensure proper inventory control in the F&B department.
* Track the sale and redemption of hotel gift cards to calculate the hotel's liability.
Qualifications :
* Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as it relates to Income Audit.
* Working knowledge is generally learned on-the-Job or through a series of professional certifications.
* Require knowledge of and the ability to operate computer equipment.
* Ability to read, write and speak English.
* A working knowledge of Excel is a must as well as a sold mathematical aptitude and well developed problem-solving skills.
* Excellent written and verbal communication skills to prepare and deliver reports
* Apply an ethical approach to the outcome of situations
* Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel's/Resort's objectives
* Use ample and efficient time to fully grasp the financial and practical implications before making a decision
* Strong interpersonal and relationship building skills to work with peers, superiors and clients
* Work in a safe, prudent and organized manner
* Demonstrate the ability to multitask
What to Expect from Your Work Experience...You will
* Be part of a cohesive team with a singular focus on creating the best possible guest experience
* Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
* Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company
* Excellent Training and Development opportunities