Spa Service Expert / Spa Receptionist

Job Number ‎23038277
Job Category Spa
Location Marriott Mena House Cairo, ‎6 Pyramids Road, Cairo, Egypt, Egypt
VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa
functions. At our hotels these associates work to build an experience that is
memorable and unique - with Spa services on the side. Our Spa Specialists take
the initiative and deliver a wide range of services to make sure that guests
enjoy their experience. Whether promoting Spa services or retail, scheduling
reservations and confirming appointments, providing answers about services,
checking in guests, or processing payments, the Spa Specialist makes
transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical
to success - creating a safe workplace, following company policies and
procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Spa Specialists will be on
their feet and moving around (stand, sit, or walk for an extended time; moving
over sloping, uneven, or slippery surfaces), managing reservation software
(read and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to ‎10 pounds without assistance and ‎25 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is
critical for Spa Specialists - to get it right for our guests and our business
each and every time.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.