Female Lifeguard

What will it be like to work for IHG?
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to provide True Hospitality for everyone. Making everyone feel welcome and
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can also look forward to being part of a company that will appreciate you for
being you. We give you room to be yourself.
Job Title: Lifeguard

As a Lifeguard at Crowne Plaza, you play a vital role in ensuring the safety
and well-being of our guests within the Health Club facility. Under the
guidance of the Health Club Manager, you are responsible for monitoring pool
activities, preventing accidents, and responding swiftly in emergencies. Your
commitment to creating a safe and enjoyable environment aligns with our
mission to empower guests to be their best selves. Your dedication to customer
service, safety, and cleanliness will contribute to a positive guest
experience.
Duties and Responsibilities:
‎1. Safety and Surveillance:
* Monitor pool activities to prevent accidents.
* Perform water rescues and administer first aid when necessary.
* Enforce pool rules and regulations to maintain a safe environment.
* Follow emergency action plans and procedures during crises.
‎2. Facility Maintenance:
* Inspect and maintain pool cleanliness.
* Report maintenance issues to the Supervisor/Manager.
* Ensure the availability and safekeeping of emergency equipment.
* Monitor and maintain water quality (chlorine content and pH).

‎3. Guest Services:
* Provide information on pool operating hours.
* Familiarize yourself with hotel facilities to assist guests.
* Ensure guest amenities, towels, and other needs are readily available.
* Follow hotel procedures for pool towel issuance and retrieval.
* Conduct activities for guests and members while prioritizing safety.
‎4. Administrative Tasks:
* Apply appropriate charges for pool, spa, and gym usage.
* Attend scheduled training sessions.
* Participate in employee activities.
* Maintain a clean and tidy uniform according to grooming standards.
* Supervise swimming and children's activities in the pool area.

‎5. Self-Management:
* Comply with hotel rules, regulations, and grooming standards.
* Adhere to time and attendance policies.
* Actively participate in training and self-development opportunities.

‎6. Customer Service:
* Demonstrate excellent service attributes, including attentiveness to guests, fulfilling requests promptly, and anticipating needs.
* Handle guest complaints with professionalism and a service-oriented attitude.

‎7. Health, Safety, and Security:
* Understand and follow health, hygiene, and fire life safety policies.
* Familiarize yourself with emergency and evacuation procedures.
* Report security incidents, accidents, and near misses promptly.
‎8. General:
* Uphold the company's Corporate Code of Conduct and values.
* Perform tasks as directed by the Manager to achieve business goals.
Your commitment to safety, exceptional customer service, and attention to
detail will contribute to the success of our Health Club facility and ensure a
memorable experience for our guests.
QUALIFICATIONS AND REQUIREMENTS
* Previous hotel experience is an advantage
* Certified to be a Lifeguard
* Require a Team player
* To be able to understand & communicate in English
* To be responsible with the tasks assigned/dedicated to complete the tasks assigned within the given time (time management).
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on
business or for fun, enjoying a quick night, or relaxing for the week. At
Holiday Inn®️ we thrive on making our guests stays brighter, helping them
create memories that will last a lifetime. Irresistible smiles are our
specialty. We should know, we've been on our journey since ‎1952. So if you can
help us spread the joy of travel to all, we'd love to give you a warm welcome
to the Holiday Inn®️ family. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today and let's #GoFurtherTogether.