our customers?**
operations?
Join our customer focused team
Our Digital Solutions business provides intelligent, connected technologies to
monitor and control our energy extraction assets. We provide customers with
the peace of mind needed to efficiently improve their operations. From the
most advanced data-collection technology to innovative software enabling
remote collaboration, we provide a full suite of non-destructive solutions.
Partner with the best
Bently Nevada Supporting Services Site Lead, you'll provide proactive care for
our customers ' machinery and the condition monitoring systems supplied by
Baker Hughes Bently Nevada.
Bently Nevada Supporting Services Site Lead, you will be responsible for:
* Executing and managing the scope of SSA profitably, safely, with integrity to the customers' satisfaction, and to ensure agreement renewal and evolution.
* Helping the customer improve the reliability and performance of his operation, and the health of the customers' machinery and instrumentation assets. In order to achieve that goal.
* Keeping a track record of quality services (both technical and process), and must have the mindset of continuous improvement.
* Developing and communicating customer value stories that will promote learning within the Bently Nevada business and provide marketing material to promote the service offering.
* Working closely with Sales to bring new opportunities and to keep up to date on new applications and support trial installations where deemed appropriate by the respective Product Line Manager.
* Documenting the activities executed using the tools built into the SSA Web Portal, the standard reporting tools or any customized tools agreed per specific contract requirements. The SSA Web Portal should be seen as the means to showcase the tasks completed and the value delivered in the agreement.
* Tracking the Key Performance Indicators (KPIs) for the SSA contracts, and must drive strong communications both with the customer and internally with the BN team. The Site Lead is responsible to own regular contract performance reviews with the customer, and internal value reviews with the regional Bently Nevada stakeholders.
Fuel your passion
To be successful in this role you will:
* Have a bachelor 's degree in engineering, or equivalent.
* Have a minimum of 5-years of experience executing condition-monitoring programs or a minimum of 10-years of experience in instrumentation health and maintenance services including Bently Nevada monitoring and software products.
* Have extensive experience with System1, 3500 Racks, and Bently Nevada monitoring/software products is an absolute requirement for this role.
* Have good communication skills and be able to effectively present to Executive Management.
* Have the ability to clearly articulate the value of our services to the customer.
* Have technical understanding of a broad range of condition monitoring techniques such as vibration, thermodynamic performance, lube oil analysis, thermography.
* Have ability to understand customer's business, how the customer operates profitably, safety, environmental and other regulatory challenges.
* Have ability to understand the key contractual terms and conditions.
* Have ability to track costs in SAP and manage resource scheduling.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want
to work and deliver at their best is different for everyone too. In this role,
we can offer the following flexible working patterns
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are
better when all of our people are developed, engaged and able to bring their
whole authentic selves to work. We invest in the health and well-being of our
workforce, train and reward talent and develop leaders at all levels to bring
out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep
going forward tomorrow, we know we have to push the boundaries today. We
prioritize rewarding those who embrace change with a package that reflects how
much we value their input. Join us, and you can expect:
* Contemporary work-life balance policies and wellbeing activities
* Comprehensive private medical care options
* Safety net of life insurance and disability programs
* Tailored financial programs
* Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner to the
energy industry, we 're committed to achieving net-zero carbon emissions by
2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner and
more efficient.
Join Us**
Are you seeking an opportunity to make a real difference in a company with a
global reach and exciting services and clients? Come join us and grow with a
team of people who will energize and inspire you!
About Us:
With operations in over 120 countries, we provide better solutions for our
customers and richer opportunities for our people. As a leading partner to the
energy industry, we 're committed to achieving net-zero carbon emissions by
2050 and we're always looking for the right people to help us get there.
People who are as passionate as we are about making energy safer, cleaner and
more efficient.
Join Us:
Are you seeking an opportunity to make a real difference in a company that
values innovation and progress? Join us and become part of a team of people
who will challenge and inspire you! Let 's come together and take energy
forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions
are made without regard to race, color, religion, national or ethnic origin,
sex, sexual orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by law.