Do you want to be part of a newly formed organization that is designing and
launching new business models across MENA? If so, Amazon Global Specialty
Fulfillment (GSF) operations is looking for an experienced Operations Lead
with a strong record of achieving results. We are looking to hire an
Operations Lead (UAE) to join a team that redefines fast delivery, helps us
build and run this new service for our customers, run 3P Store Operations and
Delivery service partners (DSP) on last mile. You will ensure Amazon policies
- including attendance tracking - are implemented and administered fairly and
consistently. This includes motivating, coaching, reporting, and providing
feedback of associates' performance - including under the roof/on the road
productivity, quality, and safety - as a means for achieving or exceeding
Amazon expectations. This is your chance to make history. Our overall mission
is simple: we want Amazon to be the place where our customers can find,
discover and buy anything online. Whatever our customers want, we will find
the means to deliver it. With your help, Amazon will continue to enable people
to discover new worlds and implement innovation. Key job responsibilities
We're seeking a Team lead for our 3P Grocery operations. In this role, you
will be responsible for: Managing, on a daily basis, end to end operations for
either one large site or a combination of small sites. Supervise outbound
store and Last Mile Operations. Meet customer facing metrics while maintaining
cost targets and upholding the safety and morale of the team reporting to you.
Drive performance management of your team members. Preparing and implementing
training and development plans for associates. Continuously improve the
delivery process and attain a sustained level of delivery performance
improvement. Conducting 4M and 5S audits for the delivery station on a daily
basis. Stand-in for Area Manager. Shift flexibility required (morning and
evening shifts)
* Grocery delivery experience.
* Last mile experience.
* Knowledge of Lean, Six Sigma and Kaizen methodologies
* Resourceful to identify the way to get things done using limited resources.
* Ability to work under pressure
* Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
* Good analytical and problem solving skills.
* Proficiency in MS Excel