Air Traffic Control Assistant - UAE National - Sharjah

Make a difference every day

The Job Opportunity
An Air Traffic Control Assistant (ATCA) role is a varied one, as the job title
covers many different positions; Control Tower and Aeronautical Information
Services (AIS).

The ATCA shall maintain the operational 24H timing and provide operational
support to the Duty Air traffic Controller Officer (ATCO) to ensure all
aircraft receive a safe, expeditious and effective service. An ATCA shall also
ensure all data/information pertaining to AIS and Flight Planning is authentic
for the safety, regularity and efficiency to the international civil aviation
standards

Key accountabilities
Manage, correct and disseminate flight plans and other flight associated
messages using the Comsoft Solutions Aeronautical Data Access System (CADAS);
Obtain information to meet the need for pre-flight information service and in-
flight information service
Update aeronautical information of all OMSJ NOTAMs to all airport agencies via
Email
Liaising with Tower to ensure all Air Traffic Control staff are aware of
aircraft movements
Assists Duty ATCO when requested, especially during Emergencies and low
visibility operations
Answering the telephone and intercoms and processing essential information in
a prompt and accurate manner

What we are looking for in our candidates:
Ability to work in a team;
Ability to think fast, have a good memory and make quick decisions;
The ability to multitask, prioritizing as required;
To interpret and analyse data/information;
Ability to stay calm under pressure and also be stress resistant
Should be service-oriented, and have good spatial orientation

Specific requirements
Higher Secondary School Level
Achieve excellent standards of customer service.
Excellent IT skills;
Attention to detail
Good communication and organization abilities
UAE National

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has
important role to play.
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services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.
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Please visit www.serco.com/careers for more information.