Insurance Coordinator - Medical Center

Date: ‎20-Jan-‎2023
Company: Air Arabia PJSC (G9)
Location: Sharjah, AE
Country: AE
Job Purpose:
Responsible for all medical insurance claims related processes including but
not limited to e-claims, resubmissions, rejections etc. Liaise between Medical
Insurance Providers and employees/patients and handle all communications and
documentation with regards to medical claims and insurance enquiries.
Responsibilities
* Processes & tracks insurance claims, informs employees of the status of their claims, and prepares insurance statements.
* Initiates purchase requisitions for Medical Center, confirm order receipts, verifies all supplier invoices, and follows up on payment by liaising with Finance Department.
* Makes appointments with various hospitals on behalf of employees/patients and handles necessary communications.
* Handles petty cash, deposits of daily cash collection, and recording all transactions of medical center.
* Verifies all medical codes are accurately updated in the system, highlights any inconsistencies for correction.
* Handles all communications & documentation with employees/patients, internal departments, suppliers and external service providers as directed by Line Manager.
* Generates detailed reports with regards to insurance, e-claims, and medical center transactions.
* Ensure a filing system for medical records is in place and records are kept updated.
* Maintains strict confidentiality related to medical records and other data.
* Provides coordination & administrative support and deputizes as Receptionist when required.
Requirements:
* ‎2+ years of work experience in a similar role within outpatient and/or inpatient clinic, hospital, medical centre etc
* Experienced in processing insurance for claims submission and resubmission, preparation of reports and coordination with medical service providers.
* Bachelor's degree or equivalent.
* Proficient in MS Excel and Word and experienced in using e-claim/ database systems.
* Fluent in English Language (Arabic is a plus)
* Excellent communication skills.