ROLE SYNOPSIS
The job holder will be responsible for planning and driving retail operations
through the implementation and maintenance of professional retail standards
across Home Box stores (19 to date) in KSA; thereby maximizing sales,
maximizing profitability, optimum Inventory Utilizations, increase in customer
satisfaction & commercial development.
KEY RESPONSIBILITIES & RESULT AREAS
KEY RESPONSIBILITIES
1) Sales and Commercial Performance
Prepare and participate in the preparation of sales budgets
Maximize sales and profitability of the concept
Maximize productivity targets ( sales per sqft, ATV, Conversion etc)
Formulate and implement retail strategies & procedures in discussion with the
Territory & Concept Heads
Control costs within budgetary guidelines
Identify internal and external commercial opportunities
Ensure effective Stock and Space Management
Conduct SWOT review to analyze the customer profile
Provide monthly feedback on competitor and event activities
Suggest improvements based on benchmark practices
2) Operational Standards and Management
Prepare Territory operating plan (new store, seasonal and store) and ensure
effective implementation
Ensure all the stores are in compliance with the store operating and customer
service standards
Ensure all the stores are in compliance with the company policy on employment
and state laws, health & safety standards
Ensure all the stores portrays the company image in all aspects of personal
presentation and adheres to the company dress code as laid out by the Company
Ensure all store sales, promotions are planned effectively, executed and
promptly and maintained professionally
3) Inventory Management & Stock Distribution
Ensure effective Inventory and Warehouse management for the concept in the
territory ( order management, stock consolidation, movement and transfer,
optimum stock utilization, stock return and shrinkage)
Review and analyze stock and sales reports monitoring over and under stocks ,
implementing corrective action to be taken
Review and effectively deal with fast / slow lines, new ranges and end of
ranges and implement necessary action
Ensure pricing of merchandise as per norms and matrix format
Provision of monthly feedback to Concept on sales, stock positions and product
feedback
4) Business Management & Development
Strategize and seek opportunity for concept expansion in the territory-
Properties
Manage roll-out of new projects and time bound implementation of projects
Research and look for good property and locations
Understand Territory dynamics (demographics, consumer behavior, market
understanding etc.)
5) People Management
Manage and support in team recruitment
Ensure that all new recruits understand their job and inducted well within the
company
Assist Area retail manager & RCBH in grievance handling and disciplinary
actions
Ensure skill development of showroom staffs through Learning & Development
Monitor and appraise the performance of retail staffs in coordination with
ARM/RCBH & developing their IDPs
Set KRA's for direct reports and conduct performance appraisal.
Ensure Nationalization & Feminization to drive productivity
Oversee staff deployment and drive motivation levels of the direct reportees
MUST HAVE
Candidate with Home retail experience from KSA would be preferable
Minimum of 12 years’ experience in Retail
Should have Home & Furniture experience for 3-5 years
Should have handled large format retail/Hyper mart
Preferably Arabic speaking
SOFT SKILLS
Strong Business Acumen
Strong Negotiation Skills
Relationship Management
Influencing Skills
Leadership Skills
TARGET COMPANIES
Leading Home Retailers in GCC, India & South Africa
Qualifications
ROLE SYNOPSIS
The job holder will be responsible for planning and driving retail operations
through the implementation and maintenance of professional retail standards
across Home Box stores (19 to date) in KSA; thereby maximizing sales,
maximizing profitability, optimum Inventory Utilizations, increase in customer
satisfaction & commercial development.
KEY RESPONSIBILITIES & RESULT AREAS
KEY RESPONSIBILITIES
1) Sales and Commercial Performance
Prepare and participate in the preparation of sales budgets
Maximize sales and profitability of the concept
Maximize productivity targets ( sales per sqft, ATV, Conversion etc)
Formulate and implement retail strategies & procedures in discussion with the
Territory & Concept Heads
Control costs within budgetary guidelines
Identify internal and external commercial opportunities
Ensure effective Stock and Space Management
Conduct SWOT review to analyze the customer profile
Provide monthly feedback on competitor and event activities
Suggest improvements based on benchmark practices
2) Operational Standards and Management
Prepare Territory operating plan (new store, seasonal and store) and ensure
effective implementation
Ensure all the stores are in compliance with the store operating and customer
service standards
Ensure all the stores are in compliance with the company policy on employment
and state laws, health & safety standards
Ensure all the stores portrays the company image in all aspects of personal
presentation and adheres to the company dress code as laid out by the Company
Ensure all store sales, promotions are planned effectively, executed and
promptly and maintained professionally
3) Inventory Management & Stock Distribution
Ensure effective Inventory and Warehouse management for the concept in the
territory ( order management, stock consolidation, movement and transfer,
optimum stock utilization, stock return and shrinkage)
Review and analyze stock and sales reports monitoring over and under stocks ,
implementing corrective action to be taken
Review and effectively deal with fast / slow lines, new ranges and end of
ranges and implement necessary action
Ensure pricing of merchandise as per norms and matrix format
Provision of monthly feedback to Concept on sales, stock positions and product
feedback
4) Business Management & Development
Strategize and seek opportunity for concept expansion in the territory-
Properties
Manage roll-out of new projects and time bound implementation of projects
Research and look for good property and locations
Understand Territory dynamics (demographics, consumer behavior, market
understanding etc.)
5) People Management
Manage and support in team recruitment
Ensure that all new recruits understand their job and inducted well within the
company
Assist Area retail manager & RCBH in grievance handling and disciplinary
actions
Ensure skill development of showroom staffs through Learning & Development
Monitor and appraise the performance of retail staffs in coordination with
ARM/RCBH & developing their IDPs
Set KRA's for direct reports and conduct performance appraisal.
Ensure Nationalization & Feminization to drive productivity
Oversee staff deployment and drive motivation levels of the direct reportees
MUST HAVE
Candidate with Home retail experience from KSA would be preferable
Minimum of 12 years’ experience in Retail
Should have Home & Furniture experience for 3-5 years
Should have handled large format retail/Hyper mart
Preferably Arabic speaking
SOFT SKILLS
Strong Business Acumen
Strong Negotiation Skills
Relationship Management
Influencing Skills
Leadership Skills
TARGET COMPANIES
Leading Home Retailers in GCC, India & South Africa
Primary Location: Saudi Arabia
Job: Retail Operations
Organization: Home Box KSA
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Nov 8, 2022, 5:54:56 AM
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