Job no: 3566426
Location: Central Province
Sahara Mall
Mothercare
Mothercare has grown from its origins in 1960s Britain into a successful
global multi-channel retailer operating in over 50 countries. In 1983 M.H.
Alshaya launched its first franchise operation with the brand in Kuwait which
was also mothercare's first international store.
Mothercare Alshaya is today a highly successful, ever growing and complex
business, operating over 300 stores across the Middle East, North Africa,
Russia & Central Europe, from large parenting centres to small hospital
stores and an incorporating an integrated e-commerce solution. As a brand we
pride ourselves on our customer service, making our stores parent and child-
friendly environments, staffed by people who are passionate about our products
and services and who can offer knowledgeable unbiased advice. This is
especially important for new parents, unversed in the technicalities of
products such as baby-feeding equipment, cotbeds, pushchairs and car seats.
The Role:
You will work with the Store Manager to achieve objectives, ensuring the
highest levels of customer service are provided by staff and that they have
the skills and support required to maximise sales. You will work with a
variety of different departments to maintain the effective operation of the
store and will provide feedback to the store, brand and area managers around
staff and products. You may also be required to deputise for the Store Manager
during periods of leave.
You must have previous management or supervisory experience in retail and a
passion for customer service.
Qualifications & Requirements:
You will have:
* At least 3 years' retail experience (ideally at a supervisory level)
* An understanding of fashion retail
* Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)
* PC literacy.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.
Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: 10 May 2022 Arab Standard Time
Application close: 09 Jun 2022 Arab Standard Time
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