Banquet Supervisor

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees,
people who share a single focus and are inspired to provide exceptional
service. Be part of a cohesive team with opportunities to build a successful
career with global potential.
About Four Seasons Hotel Riyadh:
Call one of Saudi Arabia's most prestigious addresses home. Share a leisurely
brunch with important guests and host memorable meetings in our cosmopolitan
oasis. Inside the soaring Kingdom Centre tower, you'll be met with exceptional
views and contemporary cuisine along with Arabic hospitality, elevated with
Four Seasons highly personalized service.
Banquet Supervisor
The Banquet Supervisor is responsible for overseeing the service of banquet
functions and events, as assigned by the Assistant Banquet Manager or Banquet
Manager. This position will lead the Banqueting Waiter/Waitress team in set up
and throughout servicing the events
Job Functions:
* Ensures the work area is ready for the service with pre and post service checks completed, staffs immaculately groomed and aware of daily specials and promotional offers
* Performs and supervises food and beverage service tasks in accordance with hotel standards, is actively involved in guest's service and highly visible
* Provides genuine hospitality and recognition, engages in the guest interactions in a sensitive and appropriate manner, creates personalized experiences, is seen as actively developing a network of regular guests
* Takes ownership of guests concerns and requests and acts decisively to ensure guest satisfaction when glitch occurs
* He/ She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
* He/ She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP
* Conducts daily briefings in the absence of management; assigns shift and duties to junior colleagues; assumes the responsibilities of assistant manager in his/her absence
* Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification
* Directly responsible for the day to day key processes in his/her area of work
* Actively participates in briefings and meetings, facilitates communications between employees and management
* Maintains a clean and orderly work area and promotes a safe working environment
* Ensures mise en place is complete and manning in place prior to shift
* Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
* Performs accurately all end of shift reports, strictly adheres to cashiering and internal accounting procedures
* Assigns opening, closing and side duties to colleagues and ensures completion of tasks
Skills and Abilities:
* Has to have ‎2-‎4 years of experience in Food and beverage service
* Possesses aptitude and upward mobility
* Should be flexible in working in different outlets on business demand
* Possesses excellent English
* Possesses well develop PR skills and personal flair
* Has a keen interest in food and wines
* Has undergone a formal training in food and beverage
The benefits offered by Four Seasons Hotel Riyadh:
* Full board single living accommodation in a high quality, well-resourced accommodation
* ‎30 days vacation
* ‎10 days Public Holidays per year
* Paid home leave tickets
* Quality of employee meals
* Free transportation to work
* Laundry/dry cleaning for provided uniforms
* Full medical coverage
We look forward to receiving your application!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs