Outlet Captain

Job Number ‎22214446
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia,
Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions, and prepare and present checks to group contacts
for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready
for service. Ensure proper centerpieces are displayed on every table. Inspect
the cleanliness and presentation of all china, glass, and silver prior to use.
Check in with guests to ensure satisfaction. Set tables according to type of
event and service standards. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language,
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others, support team to reach common
goals, and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎25 pounds
without assistance. Stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.