Job Number 22215040
Job Category Rooms & Guest Services Operations
Location Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj
District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels, we want
that impression to be memorable. The same goes for departures. When guests
leave, we want them to go with a smile and a feeling that we were there for
them throughout their stay. We want to build an experience that is memorable
and unique from start to finish. Our Guest Arrival Experts take the initiative
to deliver a wide range of services that guide guests through their arrival
and departure experiences. They are empowered to move about their space and do
what needs to be done. Whether processing operational needs, addressing guest
requests, completing reports, or sharing the highlights of the local area, the
Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical
to success - creating a safe workplace, following company policies and
procedures, maintaining confidentiality, protecting company assets, upholding
quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Arrival Experts will be on their feet
and moving around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance and objects
weighing more than 75 pounds with assistance.. Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Arrival
Experts - to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you'll ensure guests have a smooth, productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.
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