Product Manager

About WeDeliver
WeDeliver is a B2B crowdsourced logistics platform that provides faster intra-
cities with the Same Day delivery and ‎2 hours delivery. We aim to deliver
Ecommerce parcels as fast as delivering pizza! So having a stable supply and
well-onboarded captains is a key component to achieving our goals and
maintaining service quality.
WeDeliver raised the largest pre-seed $‎2.4 million round for its B2B
crowdsourced delivery platform in Saudi Arabia and the third-largest for a
start-up in the MENA region up-to-date.
About the job
As a Product Manager, you will take ownership of your team 's product roadmap
and manage the end-to-end delivery of new features. To be successful, you'll
collaborate with talented engineering, commercial, and product colleagues.
You'll also become an expert on customers, by analyzing data, curating
feedback across multiple channels, and speaking directly to customers. You
will enjoy this role if you care about helping small businesses succeed, you
enjoy creating innovative technology, and you want to see ideas quickly
shipped into production.
What do we expect from you?
Develop the wholesale connectivity product roadmap, ensuring alignment with
the market trends and requirements as well as alignment with the company's
product and Operator carrier services product team to ensure a consistent
approach across the MENA.
End-to-end ownership of product implementation - project managing covering
multiple teams including technical and sales, and ensuring operational
procedures have been defined
Define pricing of new products; based on the intelligence of competitive
connectivity services pricing
Responsible for connectivity services profitability and management of product
economics for this line of business
Define and maintain a customer experience plan and ensure customer
satisfaction
Ensure the processes are defined to accommodate for fault handling and
resolution, as well as fraud detection/prevention/response
Create the connectivity product catalog with product specs and pricing
information, including international and domestic connectivity products.
Collaborate with the Ops teams to define the requirements for domestic
connectivity products for wholesale customers
Provide stakeholders with updated high-quality product collateral, target
prices and discount matrices across routes and accounts
Track, and manage the product commercial and service performance, recommend
and deliver on continuous improvements (revenue uplift and cost reduction),
including product changes and upgrades
Collaborate with stakeholders to provide sales, operational, competitor,
market and product insights
In close relation with all main stakeholders, define main quarterly priorities
and objectives to be handled by the tribe and give status on the progress
Formalize the vision and the roadmap of the tribe co-built with Product Owners
of the tribe
Could launch some discovery phases in order to help the Product Owners define
the impact on the roadmap
Manage, coach and support Product Owners of the tribe, and provide daily
support to the product teams in particular in problem solving, conflict
management and prioritization
Ensure the roadmap alignment and synchronization between all tribe 's squads
Could Lead some transversal projects. In this case, the Product Manager will
coordinate and synchronize all Product Owners involved in the projects even if
they are not directly reporting to him
Define KPIs to assess the performance of the tribe, ensure that KPIs can be
measured and monitor their evolution
Ensure that product Management and agile methodology are well applied on a
daily basis
Manage and pilot administrative and budget tasks concerning the tribe
Stakeholder and communication management
Great to have !
Bachelor 's degree in computer programming, computer science, or a related
field.
‎5+ years experience in product management experience, ideally in B2B
Proven project management and communication skills, ideally working in a fast-
paced/start-up environment
Proven ability to develop product and marketing strategies and effectively
communicate recommendations to leadership
You'll have experience building solutions for end customers and managing all
aspects of a successful product throughout its lifecycle
Excellent project and time management skills.
Strong problem-solving and verbal and written communication skills.
Ability to work independently or with a group.
What to expect from us!
Fun, flexible working environment
Equity in the business and the chance to be a part of something big
Get the chance to learn and apply the highest standards in your field
Get the chance to learn and use the best tools and services available
worldwide
Competitive Salary
Employee Development Programs