FC Associate - Level Shoes KSA

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing
The Logistic QHSE officer is the Representative for the Quality, Health &
Safety and Environment Management System (QHSE). He/She must possess excellent
interpersonal skills that are in line with the position. Should be Initiative,
entrepreneur, team player and constructive player. He/she organizes Management
Review Meetings and coordinates the activities required to meet quality
standards. He/she monitors and advises on the performance of the Quality,
Health & Safety and Environment Management System and produces data and report
on performance, measuring against set indicators. He/ she develops, maintain
customer focus and controls specific procedures. He/she is involved in
training and supervisory coaching for the new staff in the field of Quality.

Representative for QHSE Management system based on ISO ‎9001, ISO ‎45001 and ISO
‎14001 standards
Manage the Quality, Health & Safety and Environmental Management system and
certification requirements of the company while assuming the role of
Management Representative (MR).
Developing & Implementation of operational procedures for the logistics
department in line with the standard requirements.
Leading the Quality team to ensure quality, Health & Safety and Environmental
management and customer service function of the logistics department is
completed
Set up Logistics KPI instruments for all functions
Collate and analyse the logistics operations performance results.
Identify relevant quality-related training needs and plan training
Ensure procedures are properly understood, carried out and evaluated
Take initiative for identifying areas of improvement and working with
management to resolve problems that arise
Conduct regular audits to ensure all procedures are followed and adhered to.
Interface between the warehouse and customers to ensure customer satisfaction.
Excellent communication at all levels across all Companies and Divisions.
Close analysis, promotion and identification of areas for improvement within
Logistics QHSE Management system.
Regular management information and accurate reporting
Analysing and presentation of reports for yearly management review or as
required.
Monitoring performance levels through K.P.I's
Coordination with warehouse management and Human resources for staff training.
To regularly provide feedback to team members on their performances
Ensure an efficient system to report damage to equipment fixtures and
fittings, which could be a health or safety hazard
Ensure and effective system for reporting accidents, failures, non-
conformances and implementation of corrective actions
Follow up on all audit requirements and schedules
Review, identify irregularities, develop and improve the existing department
processes and procedures.
Customer Focus
Build and maintain customer relationships
Maintain high standard of customer service.

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.