Developer

• Riyadh, Saudi Arabia


• ‎2926277

Job Description

Role Purpose
The purpose of this role is to design, test and maintain softwareprograms
for operating systems or applications which needs to bedeployed at a client
end and ensure its meet ‎100% quality assuranceparameters

Do

Instrumental in understanding the requirements and design ofthe product/
software
Develop software solutions by studying information needs,studying systems
flow, data usage and work processes
Investigating problem areas followed by the software developmentlife cycle
Facilitate root cause analysis of the system issues and problemstatement
Identify ideas to improve system performance and impactavailability
Analyze client requirements and convert requirements to feasibledesign
Collaborate with functional teams or systems analysts who carryout the
detailed investigation into software requirements
Conferring with project managers to obtain information onsoftware
capabilities
Perform coding and ensure optimal software/ moduledevelopment
Determine operational feasibility by evaluating analysis,problem definition,
requirements, software development and proposedsoftware
Develop and automate processes for software validation by setting up and
designing test cases/scenarios/usage cases, andexecuting these cases
Modifying software to fix errors, adapt it to new hardware,improve its
performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation ofnew systems
or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications,activities and
status
Ensure all the codes are raised as per the norm defined forproject / program
/ account with clear description and replicationpatterns
Compile timely, comprehensive and accurate documentation andreports as
requested
Coordinating with the team on daily project status and progressand
documenting it
Providing feedback on usability and serviceability, trace theresult to
quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis withrespect to
project and its execution
Capturing all the requirements and clarifications from theclient for better
quality work
Taking feedback on the regular basis to ensure smooth and ontime delivery
Participating in continuing education and training to remaincurrent on best
practices, learn new programming languages, and betterassist other team
members.
Consulting with engineering staff to evaluate software-hardwareinterfaces
and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation,flowcharts,
layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal wayfor proper
understanding of software from client proposal toimplementation
Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault
report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances ofcomplaints either
internally or externally

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Lead Software Developer and Project Manager

Regular reporting & updates

Software Developers

For work coordination and support in providing testing solutions

External

Clients

Provide apt solutions and support as per the requirement

Display

Lists the competencies required to perform this role effectively:
* Functional Competencies/ Skill
* Leveraging Technology - Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization - Competent
* Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
* Technical knowledge - knowledge of various programminglanguages, tools, quality management standards and processes - Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (inparts)
frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competencywithout guidance.
Extends the competency to difficult and unknownsituations as well.

Expert

Applies the competency in all situations and is serves as a guideto others as
well.

Master

Coaches others and builds organizational capability in thecompetency area.
Serves as a key resource for that competency and isrecognised within the
entire organization.
*
Behavioral Competencies
* Formulation & Prioritization
* Innovation
* Managing Complexity
* Execution Excellence
* Passion for Results

Deliver

No.

Performance Parameter

Measure

‎1.

Continuous Integration, Deployment & Monitoring of Software

‎100% error free on boarding & implementation, throughput %,Adherence to the
schedule/ release plan

‎2.

Quality & CSAT

On-Time Delivery, Manage software, Troubleshoot queries
Customer experience, completion of assigned certifications for
skillupgradation

‎3.

MIS & Reporting

‎100% on time MIS & report generation

OBRM - Billing and Revenue