Position: Product Application Engineer
Department: Industry - Marketing
Reporting to: Marketing Manager
Job Description:
* Assist the Sales force by providing a high-level product expertise and knowledge of Automation products (Variable speed drives, PLCs and HMIs) to generate business growth in industry market
* Promote our automation products towards the industry market and contribute to increase Schneider Electric market share.
* Support customers in developing PLC and HMI applications & by mastering Drives applications & product configuration
* provide technical support to all SE channels partners
Responsibilities
* Understand the Variable Speed Drives , PLCs & HMIs Market Application, Customer Needs to provide support on application development and advice optimized solutions for the technical issues and problems of the client
* Train customers, access channels and Sales teams on products and applications.
* Closely work with the Activity Manager & support with development of the relevant Demos required.
* Prescription and Education of customers on application advantages.
* Identify projects and consult on proper market application.
* Assist with quoting, designs, system start-up, hardware and software training, and troubleshooting.
* Help develop and Manage Contracts and Projects and help to coordinate between Access channel and Customers.
* Develop technical and commercial argumentation for sales people.
* Consistent updating of literature and promotional tools for industry customers.
* Report monthly about his activity to the Marketing Manager for Industry Market.
* Answer all technical needs of customers
* Maintain professional and jovial relationships with customers.
Qualifications and Skills required:**
* Electrical or Electronic Engineering Degree
* 3-7 years Hands on experience on Variable Speed Drives, PLCs and HMIs application development
* A demonstrable track record of success in a similar job role, whereby product promotion and support are relevant to either market or customers' requirements
* In depth knowledge of automation systems and their application within customer organizations.
* Working electrical knowledge and experience on Schneider Electric products is a big plus.
* Proven work experience as a support engineer in the automation market or similar role
* Good understanding of automation products (controllers, touchscreens, variable speed drives…)
* Excellent problem-solving and communication skills
* Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently
* Strong verbal and written communication skills are required.
* Demonstrate a flair & understanding of customer support issues.
* Demonstrate flexibility and ability to learn quickly.
* Proven ability to work towards individual and team goals.
: SA-Central-Riyadh Regional office
: Full-time
: Ongoing
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