Loss Prevention Associate

• ‎1+ years' experience in security service, asset protection, audit, risk management, inventory control, quality assurance, or other related field


• Proficient with MS Office Professional Suite, to include intermediate knowledge of Excel


• Must be flexible to work weekends and/or overnight shifts as necessary


• High school diploma or equivalent


• Demonstrated ability to work independently with off -site supervision


• Must have strong oral and written communication skills


• Comfortable working in a fast-paced and multi-tasking environment


• Analytical experience in performance based, action and results oriented setting


• Able to work in an industrial environment that requires walking up to ‎5 miles a day and ability to lift up to ‎20 lbs

Job summary

Key Responsibilities Include:
* Facilitate security screening process of all people exiting the facility
* Complete ad-hoc and batch badge requests within allotted SLA
* Assign access to individuals and/or groups with proper approval
* Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
* Maintains access controls and security tools (keys, asset stickers, lost & found)
* Respond to and assist with unlocking/opening doors, escorting associates, or other duties assigned by the Control Center or Supervisor
* Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
* Utilize CCTV to gather facts and aid in the investigative process
* Act as an SLP Department liaison during New Hire Orientation (NHO's), meetings, and events as directed by the LPS or LPM
* Respond to and investigate alarms as directed, Global Security Control Center or Supervisor within the required SLA
* Record truck and trailer information into the locally deployed Yard Management System and coordinate with IB / OB dock personnel Ensure only authorized persons and vehicles are permitted to enter and exit the truck yard
* Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
* Conduct quality audits on FC floor and escalate findings of non-compliance
* Conduct Security Compliance audits helping to ensure physical standards are in place
* Assisting with investigations of internal and external theft or fraud and conducting interviews, when appropriate
* Inspiring performance excellence on the part of all security service team members
* Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department
* Meeting or surpassing your objectives that align with the security service model
* Identifying, promoting, and implementing best security practices in a designated FC
* Serving as department's liaison and security subject matter expert for facility management, as well as keeping them abreast of key issues, strategies, and the department's performance
* Effectively partnering with internal customers in evaluating current and future security service's processes and initiatives
* Coordinating data collection through database polling or data entry, from multiple FCs, and conducting analysis-generated strategic and tactical interpretations

• Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.


• Experience with warehouse or distribution center services


• Workplace Violence and/or crisis management experience


• Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques