Customer Success Representative - Arabic Speaker

We are looking for an accomplished Customer Success Representative to help our
customers get maximum value from a wide array of Nutanix products. If you have
a passion for Enterprise Cloud Technology and an interest in how it can impact
businesses; we want to talk with you.
You will be joining a unique team. People who succeed at Nutanix have a sense
of urgency, a lot of initiative, a commitment to customer success, and
enthusiasm about pushing the edge… as well as a sense of humor. We provide
interesting work, great products, new things to learn, and an environment
where you can apply your unique skills to overachieve.

About the team

Nutanix EMEA Inside Sales team is responsible for accelerating revenue growth.
This team is exposed to supporting functions like sales, marketing, channel,
and support within the organization as well as Nutanix customers, partners,
distributors, and alliances.

This team of ‎100+ individuals is spread over the different hubs in EMEA, and
consists of Sales Development Representatives, Inside Account Executives, and
Customer Success Representatives. The teams' unique vibe comes from the
constant creativity, innovation, and focus on how we can better serve our
customers every time.

The EMEA Inside Sales team is a talent pool for other functions in the
company, it is the ideal opportunity to get to know the Nutanix portfolio and
accelerate your career.

Responsibilities
* Maximize the success of the Nutanix customers in your territory through proactive engagement and follow-up as well as reactive problem solving
* Attain a minimum of ‎100% of goals for customer check-ins, customer adoption and renewal rate
* Maintain timely and accurate records of all customer interactions and data
* Act as the customer's advocate engaging other departments within Nutanix when necessary and ensuring successful resolution
* Meticulously manage time allowing you to achieve internal commitments and exceed customer expectations
* Maintain a high-level of daily activity including customer and internal calls, meetings, and customer research
* Constructively operate as part of a wider, cross-functional team to ensure the success of every customer

About you
* Must have a Bachelors Degree and be able to s peak Middle Eastern Arabic on a native level
* Experience in high techs customer-facing roles such as Customer Success, Technical Support, or Sales
* Proven track record of overachieving in a metrics-driven environment
* Ability to remain calm in stressful customer situations and apply good decision making to achieve a positive outcome
* Knowledge of datacenter technologies such as virtualization, storage, servers, security, Cloud, and networking
* Ability to connect customers business objectives with the necessary technology capabilities to achieve them
* Experience partnering cross-functionally with Sales and Customer Support
* Strong organizational, communication, and time management skills
* High energy, drive, and sense of responsibility
* Positive attitude
Does this sound like you? Let's talk.

About us
Founded in ‎2009 and headquartered in San Jose, California, Nutanix is a
passionate team of ‎6000+ employees worldwide. Our people (we call ourselves
"Nutants") are the heartbeat of #LifeAtNutanix and one of the many things that
makes Nutanix a great place to work at. We share an intellectual curiosity, a
bias for action, and an obsession for our customers. We are builders and
problem solvers with an entrepreneurial spirit. Above all, we celebrate what
makes each of us unique.
We are humbled to be recognized as one of Bloomberg's Top ‎50 Companies to
Watch in ‎2020 and one of the Fortune ‎100 Best Companies to Work For® ‎2020 .
We're growing fast and disrupting the computing industry. Join us and make
your mark.

About our business
Nutanix is a global leader in cloud software and a pioneer in hyperconverged
infrastructure solutions, making computing invisible anywhere. Companies
around the world use Nutanix software to leverage a single platform to manage
any app, at any location, at any scale for their private, hybrid and multi-
cloud environments.

We 're an equal opportunity employer
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative
Action employer. Qualified applicants are considered for employment
opportunities without regard to race, color, religion, sex, sexual
orientation, gender identity or expression, national origin, age, marital
status, protected veteran status, disability status or any other category
protected by applicable law. We hire and promote individuals solely on the
basis of qualifications for the job to be filled.
We strive to foster an inclusive working environment that enables all our
Nutants to be themselves and to do great work in a safe and welcoming
environment, free of unlawful discrimination, intimidation or harassment.
As part of this commitment, we will ensure that persons with disabilities are
provided reasonable accommodations. If you need a reasonable accommodation,
please let us know by contacting [email protected]