Operations Director - O&M

SNC Lavalin is looking for an experienced Operations Director (O &M) in
KSA reporting to KSA O&M Country Lead to drive the implementation of strategic
business plans, establish objectives, and manage performance while fostering a
team approach to consistently improve the facility operations and maintain a
strong culture of Health, Safety and Integrity in the work place for
Client/Customers, employees, and contractors.
SNC-Lavalin Projects and O&M Services is a business unit of SNC-Lavalin Group.
We provide a full range of project management, programme management,
construction management, engineering services, consulting services and
operation and maintenance services across the MENA region. Active in the
Middle East for over ‎40 years, we have offices in the Saudi Arabia, UAE,
Qatar, Oman, and Egypt. for transportation and other infrastructure
programmes.
Founded in ‎1911, SNC-Lavalin is a global fully integrated professional
services and project management company and a major player in the ownership of
infrastructure. From offices around the world, SNC-Lavalin's employees are
proud to build what matters. Our teams provide comprehensive end-to-end
project solutions - including PPP, capital investment, consulting, design,
engineering, construction, sustaining capital and operations and maintenance
to international clients. On July ‎3, ‎2017, SNC-Lavalin acquired Atkins, one of
the world's most respected design, engineering and project management
consultancies. http://www.snclavalin.com/
Essential Duties & Responsibilities:
Include the following. Other duties may be assigned.
* Provide superior leadership and management of the XYZ FM Project (The Project)
* Provide support to the KSA Country Manager O&M business.
* Plan, organize, develop, and control activities to accomplish integrated strategic objectives and to optimize the utilization of resources.
* Direct the development and participate in reviewing and approving the short- and long-range operating objectives
* Lead, coach and develop a team to ensure operational tasks are delivered on time, within scope and budget
* Monitor all work in progress to ensure that quality, statutory code, and operational standards are met
* Oversee the development and implementation of manpower planning and management development programs to meet key objectives
* Identify key employees and candidates and plan for their long-term development
* Review and evaluate performance on a continuing basis and establish proper measures of performance; counsel managers as to execution of programs, and when necessary, provide direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions
* Conduct and maintain relationships with key stakeholders within the industry and trade associations, representatives of government, customers, and vendors as necessary.
* Manage and coach Facility Managers (FM's) and be accountable for their performance and the performance of their frontline Infrastructure and technical teams
* Develop a superior knowledge of, and capability to understand, the needs of client and customers
* Work closely with Clients to deliver superior tenant services and ensure positive relationships with Clients and tenant customers
* Work with Clients to identify capital projects and programs to maintain building assets and ensure ongoing reliability through a robust program of Property Inspections and Building Condition Reporting
* Oversee budgeting, forecasting, and reporting of operating expenses, including expense participation and annual reconciliation of The Project
* Manage all financial elements of The Project including revenue generation, cost controls, and financial performance and collections
* Maintain tight oversight on labour and expenses to ensure favorable financial results
* Establish targets and strategies to drive The Project team to identify operational energy reduction initiatives and implement as early as possible to maximize savings.
* As a member of the core management team, advise on and participate in strategic and commercial planning for the MENA O&M business.
Qualifications:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and /or ability required.
Education and/or Experience:
* Engineering Degree and/or technical diploma in facility or industrial maintenance/management.
* ‎15 years ' experience in Facilities Management
* ‎10 years' experience in an environment where a facility is considered Iconic or unique and is of similar high visibility
* ‎5 years' Experience in managing or advising on LEED Certified Buildings/Properties.
Certificates, Licenses & Registrations:
* IWFM certification or equivalent is desirable
Attributes:
* Proven success in expanding and diversifying client base
* Demonstrated ability to develop and maintain strong relationships at all levels
* Demonstrated sound business judgment, analytical expertise and high degree of comprehension to develop clear, concise and practical solutions.
* Comprehensive knowledge of applicable policies and procedures with specialized knowledge of organization, supervision and administrative systems and maintenance/construction practices.
* Solid verbal and written communication skills.
* Ability to manage change effectively
* Strong analytic and problem solving skills
* Professional, tactful and diplomatic when dealing with internal and external Clients
Computer Skills:
* Proficient with Microsoft Office suite
* Operational understanding of CAFM systems and reporting functionality
* Strong data base management and analysis skills
* Or at least have the number of the IT Dept to shout at.
Rewards & Benefits
We offer an excellent package which includes:
* A competitive salary
* Transportation allowance
* ‎21 calendar days annual leave
* Medical insurance cover
* Company gratuity scheme
* Discretionary bonus scheme
* Annual flight allowance to point of origin
* Employee Assistance Program - ‎24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants