Apple Territory Lead - Apple Excellence Program

Summary

Posted: Apr ‎26, ‎2022
Weekly Hours: ‎48
Role Number: ‎200370364
The people here at Apple don't just build products -- they craft the kind of
wonder that's revolutionised entire industries. It's the diversity of those
people and their ideas that supports the innovation that runs through
everything we do, from amazing technology to industry-leading environmental
efforts. Join Apple, and help us leave the world better than we found it. As
an Apple Territory Leader, you are responsible for the sales performance,
customer experience, quality and advocacy in a territory across Retail and
Telco channel non-staffed points of sale. You will have a deep understanding
of the market, demographics, and behaviour of consumer and consumer offers
within your territory in order to provide the corporate sales and marketing
teams with recommendations and insights on regular basis. You are a natural
leader who's passionate about Apple and influences the partner to drive sales
opportunities and elevate customer experience the Apple way, where the
customer is surprised and delighted in every interaction with Apple products
in assigned territory. You prioritise store visits and you spend approximately
‎80% of your time collaborating with channel partners in the field.

Key Qualifications

• As an Apple Territory Leader, you are accountable for driving extraordinary retail business results and enhancing Apple brand awareness by:


• Influencing partner store management and partner sales staff to deliver on business objectives and exceed customer expectations with an exceptional experience


• Working closely with the senior store leadership to ensure sales and advocacy efforts are optimised and targets exceeded


• Mentoring, coaching and role modelling for partner store staff on our products, services and merchandising guidelines and delivering the Apple Customer Experience


• Ensure that Apple product merchandising is consistently up to the standards and updated as required to meet brand guidelines


• Building excitement about the Apple brand and product with partner staff and management


• Analyse and report regional results and trends with partner store and district leadership team members and generate innovative ideas to improve performance


• Analyse market trends and performance to the RSM and providing insightful recommendations on weekly basis to internal teams

Description

Proven experience in commercial retail or territory sales management Strong
ability to analyse sales data, qualitative feedback and observations to
provide weekly recommendations and perspectives to corporate sales and
marketing teams Ability to influence, negotiate, motivate and align store
management and personnel to Apple's strategic sales goals within the assigned
territory Extraordinary solution based selling, mentorship and presentation
skills Validated executive presentation and negotiation skills - Fluent verbal
and written English High standard of values, ethics, integrity and trust

Education & Experience

Additional Requirements

• Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity.