Manager - Projects

Functional Architect
Qualification :
Bachelor's in engineering / Master's in Business Administration / Chartered
Accountant / Bachelor's or Master's in Commerce or equivalent industry
experience
Responsibility :
Business Planning :
* Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).
Solution Conceptualization :
* Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.
* contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.
* Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.
* Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.
Project Support/Delivery :
* Active involvement and ownership of Requirements and Solution Design Phase of delivery engagements, creating the business blueprint, (too heavy.
* it should be a supporting role) identifying gaps and recommending development/process changes, system configuration design, creation of test scenarios, migration plans.
* Provide engagement oversight in areas of specialization as and when called upon.
* Monitor AVM SLAs , address ticket resolution escalations, and drive bestinclass process adaptation.
* Client Expectation Management Deliver and measure value pre, during, & post delivery engagements.
* Ensure client satisfaction.
* Help customers execute organizational change programs.
* Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc.
Sales Support :
* Contribute to Account Mining & Penetration efforts with active participation in customer planning process including strategic planning phase vs execution phase.
* Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.
* Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.
* Contribute to transformational and consulting deals vs staff aug.
* Drive oral presentations to the customers in area of domain/product expertise.
Client Management/Relationship Management :
* Proactively develop relationships with functional owners.
* Navigate client's organization to identify the right sponsors for a given solution.
* Support alignment with third party vendor in an engagement wherever applicable (don't think this should appear here).
* Support Expectation Management, Client Satisfaction Management, and Risk Management.
* Deliver and measure value pre, during, and post engagement and communicate to stakeholders.
Market Scan & Brand Building (Added Opportunity Identification):
* Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.
* Conduct secondary research on domain/industry specific solutions.
* Bring an understanding of competitive landscape.
* Identify key trends and forecasts in the given area of domain/industry.
* Prepare collateral, publications, technology papers etc for distribution.
* Work with account teams to develop and deliver new logos.
* Work on opportunity identification, prioritization and input to the qualification process.
* Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.
Knowledge Management :
* Contribute TL, Design, PoV, tools, templates, case studies etc artifacts into the knowledge management repository.
* Ensure all engagement artifacts are stored on knowledge repositories.
* Conduct quality review of KM artifacts prior to posting.
People Management :
* Active participation in recruitment activities identify and hire.
* Coaching & Mentoring junior talent.
* Conducting midyear and YEA feedback sessions.
* Goal and expectation setting for new and existing resources.
* Motivate through rewards and recognition, organize team events/initiatives.
* Conduct Engagement Performance Reviews.
* Demonstrate understanding and skillful handling of people issues.
* Identify skill gaps and create training courses around domain/product areas.
* Work with the Academy to plan the training calendar.
Must Have Skills
* SuccessFactors-Marketing
* SucessFactors-Succession & Dev
* SuccessFactors - Learning
* SuccessFactors - Compensation
* SuccessFactors - Recruiting
* Manufacturing Oper-Manlog
Good To Have Skills
* SucessFactors-Workforce Plng
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul ‎05 ‎2021
About Cognizant
Cognizant (Nasdaq-‎100: CTSH) is one of the world's leading professional
services companies, transforming clients' business, operating and technology
models for the digital era. Our unique industry-based, consultative approach
helps clients envision, build and run more innovative and efficient
businesses. Headquartered in the U.S., Cognizant is ranked ‎185 on the Fortune
‎500 and is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com or
follow us @Cognizant.