Work mode: Hybrid
Onsite Location(s): Riyadh, 01, SA
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit -
High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's
within you by working in teams of diverse and high-performing employees,
tackling some of the most important health industry challenges. With access to
the latest tools, information and training, we'll help you in advancing your
skills and career. Here, you'll be supported in progressing - whatever your
ambitions.
Purpose Statement:
* Works in line with Local Sales strategies to support achievement of sales growth to plan. Focus on customer support, order handling, complaint handling and assist the sales force wherever needed.
Key Responsibilities:
* Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements, including bundling & consignment orders, free of charge deliveries, returns etc.
* Process stock deliveries to sales representatives in Region, as well as inventory transfers (for CS Rep II only).
* Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
* Arrange special deliveries on request.
* Control and send out invoices.
* File ordering documents and related records.
* Handle service complaints from customers and/or sales representatives.
* Follow-up short term consignment stocks with customers and sales representatives (for CS Rep II only).
* Respond to questions from sales representatives, pharmacists, nurses and/or doctors about orders, deliveries, product availability etc.
* Handle backorders.
* On request, act as back-up for colleagues within the CS team (for CS Rep II only).
As a leader in medical science for more than 40 years, we are committed to
solving the challenges that matter most - united by a deep caring for human
life. Our mission to advance science for life is about transforming lives
through innovative medical solutions that improve patient lives, create value
for our customers, and support our employees and the communities in which we
operate. Now more than ever, we have a responsibility to apply those values to
everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business,
it's personal. And if you're a natural problem-solver with the imagination,
determination, and spirit to make a meaningful difference to people worldwide,
we encourage you to apply and look forward to connecting with you!
Job Segment: Customer Service Representative, Customer Service
# **Customer Care Representative, KSA** Work mode: Hybrid Onsite Location(s): Riyadh, SA **Additional Locations:** N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we'll give you the opportunity to harness all that's within you…
# **Customer Care Representative** Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Remote Eligible: Hybrid Onsite Location(s): Riyad…
**Job Details** ## **Job Summary:** ## **Handle customer sales and service inquiries and complaints through our phone, email, and chat channels.** ## **Main Responsibilities:** * ## **Answer inbound calls and ensure customer satisfaction.** * ## **Register customers ' sales leads and servi…
About The Position Established in 2000, eTeacher Group created and operates leading virtual schools throughout the world. The company specializes in large scale operation of online teacher-led classes. We work with leading professionals every step of the way, from recruiting and developing content,…
Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in leveraging growth, profit opportunities and ecological footprint in the discrete and process industries. Our Digital Enterprise portfolio integrates virtual and real worlds - w…
About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and othe…
We are looking for a Customer Care Representative with presentable appearance and excellent communication skills in English. **Requirements** * Any Bachelors' degree or Diploma * Excellent communication skills in English * Energetic and enthusiastic nature * Presentable appearance * Prefe…
**Requisition ID** 45607 **Position Type** FT Permanent **Recruiter** #LI-SSM1 **Posting Type** LI ## **About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tast…
This is your opportunity to be part of a customer centric team. You will be responsible to process all sales orders pertaining to Marine segment with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer's satisfaction. Here's some of th…
## **About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to…