Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
Job Description
Manage all telephone calls for sales persons, qualify general inquiries,
respond personally and direct requests to appropriate sales person
Responsible for all administrative duties in the sales department, including
but not exhaustive, expense reports, database management, CRM administration,
travel arrangements - flights/accommodations, weekly Sales Force activity
reports, daily opera reports
Assist and execute RFP submission and contracts for corporate and wholesale
segments, completing rate loading forms for Revenue department
Assist with preparation of pre-sales trip appointment schedules, post sales
trip reports and follow-up activities, prepare and submit expenses claims
Create and manage the administration of familiarization trips (FAM) on
property, ensuring we deliver 'different' and 'creative' programs that
differentiate client experiences and showcase our 'Residential' property
Support and attend FAM trips/client entertainment with sales team, promoting
Raffles Doha & Fairmont Doha, building brand awareness and client
relationships across all market segments
Assist to create and follow up on proposals for all market segments
Conduct prospecting and research of sales leads and target accounts to support
team's BDI
Identify and handle sales leads effectively and efficiently, directing to the
appropriate Account Manager
Attend all compulsory training courses as directed by T&C division
Manage under SAG arrival reports and Sales Force data input
Ensure all customer information is up to date, entered timely and accurately
in Sales Force
Manage duties assigned by the Director of Sales, Assistant Director of Sales
providing support to the team
Key Roles & Responsibilities
Take on tasks in addition of the ones stated, with a positive can do mindset
Be a "brand ambassador" at all times, ensure brand integrity and clarity are
maintained
Model the company's culture, vision, mission and core values at all times
Maintain positive relationships with all guests, vendors, colleagues and GSO
network
At all times, represent Raffles Doha and Fairmont Doha in a professional,
courteous and efficient manner
Qualifications
2 or more years experience in sales
Experience as a sales coordinator or in administration may be advantageous.
Excellent business writing skills
Fluent in English
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way
that reflects the culture
Note: Customization may be included for any specific local or legislative
requirements, such as work permits
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