Senior associate, PM

Who We Are
Kyndryl is a market leader that thinks and acts like a start-up. We design,
build, manage, and modernize the mission-critical technology systems that the
world depends on every day. So why work at Kyndryl? We are always moving
forward - always pushing ourselves to go further in our efforts to build a
more equitable, inclusive world for our employees, our customers, and our
communities.

The Role
Kyndryl Project Managers oversee the delivery of major projects within scope,
schedule, and budget. You'll be the driving force for every aspect of a
program's success, and the "conductor" who orchestrates everyone's efforts to
make beautiful music together. As the single point of contact to the client,
you'll also be the living embodiment of Kyndryl's reputation every day.

As Project Manager, you have command of a very full and detail-oriented
calendar. You'll be constructing detailed project plans, managing teams, and
leading meetings, status calls, and planning and cadence meetings. You will
analyze and mitigate risks, manage finances, make sure the team has the right
skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and
generally delight our clients. Of course, plans often evolve as a project
unfolds, so you'll need to practice continuous structural thinking and take
ownership for value delivery, not just task scheduling.

But as important as planning and organization are, communication is ‎90% of the
job. You're the single point of contact with the client, partners, and all
stakeholders, supporting them and ensuring they get what they need. You're
also the bridge to every other team on the project, including both technical
and account roles. The result is an exciting multicultural, often multilingual
environment. Bottom line: You need to like interactions with other people and
know how to be kind and empathetic but also assertive -- and handle customer
change requests with diplomacy.

You're going to be meeting a lot of people, networking, and forging
relationships. Our "one team with the customer" concept means you'll develop
especially strong partnerships with the client and elsewhere. Some projects or
clients even involve "embedding" with the client at their location. This puts
more visibility on you personally, but it also gives you more opportunity to
add value to the relationship. This is one of the things Kyndryls love about
working here. It's a great way to hone your service and people skills, and it
lays the groundwork for career growth both laterally and vertically.

You future at Kyndryl
Becoming a Project Manager at Kyndryl is an excellent gateway to many
different paths. You'll be creating a well-rounded skillset while gaining
professional certifications and qualifications. You can evolve horizontally
into other technical or non-technical areas such as Technical Service
Architect, or you can move vertically to become a senior project manager or
program manager. There are many different types and flavors of PM roles, so
everyone can find the opportunity that suits them best.

Who You Are
You're good at what you do and possess the required experience to prove it.
However, equally as important - you have a growth mindset; keen to drive your
own personal and professional development. You are customer-focused - someone
who prioritizes customer success in their work. And finally, you're open and
borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

• SCRUM or Project Management skills


• Basic TI knowledge (architectural)


• Organization and planning skills


• Teamwork with "one team" philosophy


• Fluent in English (written and verbal - OR OTHER RELEVANT LANGUAGE, AS NEEDED)

Preferred Technical and Professional Experience

• MS Project or other Project Management software


• Excellent written and verbal communication skills


• Ability to interact confidently with stakeholders of all levels

Being You
Diversity is a whole lot more than what we look like or where we come from,
it's how we think and who we are. We welcome people of all cultures,
backgrounds, and experiences. But we're not doing it single-handily: Our
Kyndryl Inclusion Networks are only one of many ways we create a workplace
where all Kyndryls can find and provide support and advice. This dedication to
welcoming everyone into our company means that Kyndryl gives you - and
everyone next to you - the ability to bring your whole self to work,
individually and collectively, and support the activation of our equitable
culture. That's the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune ‎100 clients, every day is an
opportunity to innovate, build new capabilities, new relationships, new
processes, and new value. Our employee learning hub gives you access to the
best learning in the industry to receive certifications and accreditations,
including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the
Harvard Business Review. Through our company-wide volunteering and giving
platform, you can donate, start fundraisers, volunteer, and search over ‎2
million non-profit organizations. At Kyndryl, we invest heavily in you! We
want you to succeed so that together, we will all succeed.