ICT Senior Manager

Our People & Places Solutions business - reinforces our drive to improve the
lives of people everywhere and epitomizes the "why" of what we do - the
tremendous positive impact and value our solutions bring to our communities
and society as a whole. From facilities delivering life-saving therapies and
ensuring clean water to enabling the connection of people through all modes of
transportation and providing access to technology - we're integrating a
multitude of these solution elements to build the smart environments of
tomorrow.

Start your Jacobs career with a company that inspires and empowers you to
deliver your best work so you can evolve, grow and succeed - today and into
tomorrow.

Your Impact:

POSITION OVERVIEW :


Provides senior management and direction for Information and Communications
Technology (ICT) services, solutions, and interface support for Cross-City
Services (XCS) for Qiddiya, acting as the custodian for all best practice. The
role critically provides management and leadership support for all sub-sets of
ICT project management, delivery and operations, coordinating with the
delivery teams senior leadership teams through the XDS Directors, interfacing
with QIC and reporting to the XCS Digital and Technology Director

SPECIFIC RESPONSIBILITIES :


* Provide technical and expert support in the design and preparation of particular actions and inclusive delivery of information and communications technology (ICT) within an organisation and make decisions about the ICT systems and infrastructures delivered and utilized.
* Provides technical and expert support to QIC, XCS and Delivery Partners (DP) in the fields of physical infrastructure, cabling, masts / antennas, and data centers.
* Coordinates the management of the Qiddiya data and information by implementing and improving and software solutions and integrations (for enterprise and engineering technologies).
* Liaises with QIC IT to ensure support, problem resolution, and interface management between all parties (including MCIT, suppliers, designers, contractors, operators, etc.) is undertaken effectively, ensuring the operational effectiveness of the applications is provided.
* Works closely with the QIC IT Leadership, XDS Directors, and XDS Digital and Technology Director providing consolidated requirements, business needs, definition, and prioritization, for ICT Requests for Information. design / solution changes, updates, and services.
* Provides strong thought leadership on emerging ICT technologies. Identify and investigate advanced technologies offering Qiddiya significant technical and financial benefits.
* Keeps abreast of current ICT technology, best practice, laws, and standards. Participates in professional organizations; makes presentations at meetings and seminars (internal and external). Supports Professional licensing, technical papers in professional publications and supports Accreditations.
* Responsible for the XCS digital and technology ICT requirements, standards, strategies, policies, plans and processes / procedures and best practice developed during the XCS establishment process.
* Recommends improvements to XCS ICT procedures and develops and implements updates within area of expertise as needed to XCS baseline. Oversight of Functional Managers in updating standards and procedures manuals for the disciplines (from the baseline created at XCS establishment).
* Supports XDS to define requirements and strategic goals to determine the resources required to achieve them and directs effort to support the acquisition and retention those resources.
* Maintains / controls operating budget as presented by QIC management. Ensures performance within overhead budget.
* Participates in review of all major proposals and initiatives affecting the digital infrastructure disciplines. Supports pre‑contract and business development efforts as required, serving as technical consultant. Provides technical consultation to QIC and XDS management as needed.
* Monitors the quality and progress of the digital and technology ICT discipline, ensuring that requirements are satisfied. Works closely with XDS Directors to resolve any existing or forecasted problems related to discipline staffing, quality of work, application performance, updates, or improvement requirements.
* Actively participates in and promotes the Quality Improvement Programs. Audits projects to ensure compliance with ISO ‎9001 and NQA-‎1 requirements, together with any specified digital and technology standards as defined within the XCS baseline strategy and best practice developments thereof.
* Ensures compliance with all laws and regulations applicable to the assigned disciplines. Ensures compliance with corporate policies.
* Coordinates department's activity with pertinent external groups, such as regulatory agencies, as necessary.
* Oversees the functional managers. Recruits, interviews, and evaluates prospective employees. Hires, offers personnel development, conducts performance evaluations, counsels, takes corrective action, as required, and approves terminations. Ensures that new employees receive orientation on company policies and procedures.
* Plans, directs, and manages the annual salary increase budget within the constraints of corporate policy; approves all salary actions, monitors actual increases against budget throughout the year; approves hiring/ termination recommendations; reviews and signs annual performance reviews for functional managers. Provides technical training and career development for all department employees.
* Performs other responsibilities, such as participating in corporate working groups, associated with this position as may be appropriate.
Here 's What You'll Need:

PREFERRED EDUCATION/EXPERIENCE:
* ‎4-year degree in IT or Engineering (or related field) and ‎15+ years of related work experience, including significant managerial experience of a large group of discipline leads and technical support personnel. Professional registration with active professional membership, MBA or related MSc degree is desirable.
* Requires extensive knowledge of IT best practices, processes, and current technology trends. Strong working knowledge of ISO Quality Management Systems Standards. Proficiency in analyzing situations in business terms, i.e., ROI, cost per unit, etc. and HS experience also desirable for role.
SKILLS/COMPETENCIES :
* Proven ability to manage a large group of technical personnel, the ability to drive excellence in field of expertise, focusing on safety, quality and improvement of processes, mentoring, excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are required. Must also demonstrate the ability to effectively execute and manage complex tasks. Must also possess a thorough knowledge of current technology and the capabilities and efficiencies of specific sub-discipline software systems. Must be capable of conducting focused briefings to all levels of management. This includes effective problem solving and exercising excellent judgment regarding timing and senior management involvement in significant issues. Ability to network across departments and key external stakeholders.
* This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment and are not limited to those listed.