Company Description
At ServiceNow, our technology makes the world work for everyone, and our
people make it possible. We move fast because the world can 't wait, and we
innovate in ways no one else can for our customers and communities. By joining
ServiceNow, you are part of an ambitious team of change makers who have a
restless curiosity and a drive for ingenuity. We know that your best work
happens when you live your best life and share your unique talents, so we do
everything we can to make that possible. We dream big together, supporting
each other to make our individual and collective dreams come true. The future
is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune
500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For®
and World's Most Admired Companies® 2022.
Learn more on Life at Now blog and hear from our employees about their
experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply
excited about the role? We still encourage you to apply! At ServiceNow, we are
committed to creating an inclusive environment where all voices are heard,
valued, and respected. We welcome all candidates, including individuals from
non-traditional, varied backgrounds, that might not come from a typical path
connected to this role. We believe skills and experience are transferrable,
and the desire to dream big makes for great candidates.
Job Description
As a member of our Solution Consulting team, you will have a major impact on
our future success by supporting [Employee Experience, Customer Workflow, ITX]
Solution Sales. You will guide revenue for one of our products with the
support and partnership of Sales, Product Management, and the executive team.
This is a hands-on technical consultant who can go wide and deep on solution
delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to
develop, position and provide product-specific solutions during sales cycles
while achieving quarterly and annual sales goals for an assigned territory.
* Support product sales as a technical and domain expert of a client-facing sales team
* Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
* Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
* Provide feedback to product management about product enhancements that can address customer needs and provide additional value
* Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
* Stay current on competitive analysis and market differentiation
* Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
* 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
* Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
* Experience working collaboratively with product management, product marketing, partners, and professional services
* Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
* Travel, as necessary
FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, creed, religion, sex, sexual orientation, national origin or
nationality, ancestry, age, disability, gender identity or expression, marital
status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of
work. Click here to learn about our work personas: flexible, remote and
required-in-office.
If you require a reasonable accommodation to complete any part of the
application process, or are limited in the ability or unable to access or use
this online application process and need an alternative method for applying,
you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control
regulations, including Export Administration Regulations (EAR), ServiceNow may
have to obtain export licensing approval from the U.S. Government for certain
individuals. All employment is contingent upon ServiceNow obtaining any export
license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click
here to learn what to watch out for and how to protect yourself. All genuine
ServiceNow job postings can be found through the ServiceNow Careers site.
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